Co-op, Crew Technology (Spring 2027)

Delta Air Lines, Inc.; Atlanta (GA); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Delta Air Lines, Inc. is seeking a Crew Technology Co-Op in Atlanta to support operational efficiency and technology improvements across a range of focus areas including Crew Experience, strategy, product, operations support, and business process improvement.

You will collaborate with business and technology colleagues to move initiatives forward, collect and analyze data, prepare reports and visuals, and help document processes while promoting safe, reliable operations.

Qualifications

• Assist with project coordination and support the delivery of Crew Technology initiatives.
• Help gather, organize, and clarify information needed to support technology and business initiatives.
• Partner with cross-functional stakeholders to support problem-solving, process improvements, and execution of key deliverables.
• Contribute to the development and improvement of business processes by identifying opportunities for efficiency, consistency, and automation.
• Collect, analyze, and interpret data to support team objectives, project work, and decision-making.
• Prepare clear and concise reports, presentations, summaries, and visualizations to communicate insights and updates to stakeholders at various levels.
• Support knowledge management and team documentation, including process guides, reference materials, and shared content.
• Participate in meetings, capture key takeaways, and help track action items, progress, and next steps.
• Apply analytical thinking and problem-solving skills to support a range of technical and business-focused assignments.
• Promote safety-conscious behaviors in all operational processes and procedures.

Responsibilities

• Coordinate projects and support Crew Technology initiatives from planning to follow-up.
• Gather and organize information to back technology and business efforts across the team.
• Collaborate with stakeholders to solve problems and drive process improvements.
• Identify opportunities for efficiency, consistency, and automation in processes.
• Analyze data to inform objectives and decision-making.
• Create reports, presentations, and visualizations for stakeholders at different levels.
• Support team documentation and knowledge management efforts.
• Attend meetings, capture key takeaways, and track progress and next steps.
• Apply analytical thinking to technical and business tasks, promoting safety in operations.

Skills

Project coordination

Data analysis

Communication

Process improvement

Documentation

Presentation

Job description

As a Crew Technology Co-Op, you will support the Crew Technology team in driving operational efficiency, technology improvements, and cross-functional initiatives that help modernize how we support our people and operation. You’ll gain hands-on experience working across a variety of focus areas, which may include Crew Experience, strategy, product, operations support, or business process improvement, depending on business needs and team priorities.

In this role, you’ll work alongside team members across business and technology functions to help move initiatives forward, solve problems, and support day-to-day execution.

Key Responsibilities:

• Assist with project coordination and support the delivery of Crew Technology initiatives, including documentation, planning, testing, implementation, and follow-up activities
• Help gather, organize, and clarify information needed to support technology and business initiatives across the Crew Technology team
• Partner with cross-functional stakeholders to support problem-solving, process improvements, and execution of key deliverables
• Contribute to the development and improvement of business processes by identifying opportunities for efficiency, consistency, and automation
• Collect, analyze, and interpret data to support team objectives, project work, and decision-making
• Prepare clear and concise reports, presentations, summaries, and visualizations to communicate insights and updates to stakeholders at various levels
• Support knowledge management and team documentation, including process guides, reference materials, and shared content
• Participate in meetings, capture key takeaways, and help track action items, progress, and next steps
• Apply analytical thinking and problem-solving skills to support a range of technical and business-focused assignments
• Promote safety-conscious behaviors in all operational processes and procedures