Co-Manager: Lead Teams, Elevate Guest Experience

RaceTrac; Town of Florida (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Promotion potential

Leadership training and development

Autonomy with proven systems and tools

Dynamic, high-volume environment

Full benefits package

Job summary

RaceTrac’s Co-Managers are the heartbeat of the store, supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. As a Co-Manager, you'll drive store performance, develop top talent, and bring RaceTrac's mission to life: making people’s lives simpler and more enjoyable.

You'll receive leadership training, promotion potential, and work in a dynamic, high-volume environment where collaboration and accountability matter.

Qualifications

• 3-5 years of experience in retail, food service, or restaurant leadership.
• 1+ year of management experience preferred.
• Strong coaching, communication, and problem-solving skills.
• Experience in high-volume, guest-focused environments.
• Ability to read and act on business metrics such as P&L, labor, and sales.

Responsibilities

• Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient.
• Mentor and support Shift Managers and team members through training and coaching.
• Empower teams by setting clear expectations, providing feedback, and leading by example.
• Foster open communication and collaboration across all shifts.
• Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability.
• Monitor and manage inventory levels, vendor relationships, and cash control.
• Drive promotional execution, ensure food service compliance, and elevate the in-store experience.
• Ensure the store is clean, stocked, and aligned with RaceTrac brand standards.
• Conduct regular food quality checks and coach the team on food safety standards.
• Ensure compliance with safety regulations and company policies.
• Maintain and organize required documentation for audits or inspections.
• Analyze reports, identify trends, and take action to improve store performance.
• Support team scheduling and staffing needs in coordination with the General Manager.
• Provide performance feedback and help drive accountability across the team.

Skills

Coaching

Communication

Problem-solving

High-volume operations

Reading business metrics (P&L, labor,)

Education

High School Diploma or GED

Job description

RaceTrac’s Co-Managers are the heartbeat of the store, supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. As a Co-Manager, you'll drive store performance, develop top talent, and bring RaceTrac's mission to life: making people’s lives simpler and more enjoyable.

You'll receive leadership training, promotion potential, and work in a dynamic, high-volume environment where collaboration and accountability matter.