Co-Manager

dlr-sonic; Sanford (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

dlr-sonic is looking for an Assistant Manager to support the General Manager in the operational management of our drive-in restaurant. The role includes training employees, managing staffing and inventory, and ensuring high-quality customer service.

The ideal candidate will have experience in a QSR environment or retail management, as well as strong leadership and communication skills. Join our friendly team and contribute to our success!

Qualifications

• Minimum of six months of restaurant management experience (QSR) or two years entry-level retail management experience required.
• Ability to work irregular hours, nights, weekends, and holidays.
• General knowledge and understanding of the restaurant industry or retail operations.

Responsibilities

• Manages, trains, monitors, and coaches Team/Crew Members.
• Directs and assigns employees to meet operational standards.
• Ensures employee compliance with restaurant handbook and policies.

Skills

Effective communication skills

Ability to follow directions

Problem-solving skills

Team leadership

Customer service mentality

Job description

Job Description

You’ll assist the drive-in restaurant’s General Manager in managing operations and administration, and train/support other employees to provide quality food and service.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or two year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC
• Offer of employment contingent upon a background check.

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

SONIC and its independent franchise owners are Equal Opportunity Employers.