Co-Investigator

Eden Autism Services; Plainsboro Township (NJ); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Eden Autism Services Inc. seeks an Investigator to assist the Lead Investigator in conducting internal investigations across Eden’s Adult Services and Eden School programs.

Responsibilities include scheduling staff interviews, taking notes, learning iSight software, and supporting report writing while maintaining strict confidentiality. The role emphasizes data entry, analysis, and collaboration with external agencies as needed.

Qualifications

• Bachelor's degree required; social services or business-related preferred.
• Experience in interviewing or investigations is desired.
• Experience with HR training or incident reporting is a plus.

Responsabilités

• Assist Lead Investigator with on-site investigations and staff interviews.
• Maintain confidentiality and accurate note-taking during investigations.
• Prepare and disseminate investigative reports in a timely manner.

Connaissances

Interviews

Data entry

Report writing

Confidentiality

Analytical thinking

Formation

Bachelor's degree

Outils

iSight software

Microsoft Office

Google Workspace

Description du poste

IntroductionWe have an exciting career opportunity for an Investigator who will assist the Lead Investigator in conducting internal investigations primarily in Eden’s programs as follows: 1) Adult Services -Day and Employment; 2) Adult Services – Residential; and 3) the Eden School. This includes maintaining confidentiality; assisting with the scheduling of staff interviews; taking notes; following investigation processes, procedures and protocols; and learning and utilizing the iSight investigation software. In addition, this position provides administrative support including the preparation and dissemination of reports.PRIMARY RESPONSIBILITIESGeneral AdministrationAssist in conducting on-site investigations including the scheduling of interviews, note-taking, following processes, procedures and protocols.Become proficient and knowledgeable in Eden’s new investigation software, iSight software, including data entry, maintenance, and report writing.Assist in writing and disseminating timely investigative report(s).Assist in identifying operational concerns and/or problems within Program(s); assist in developing solutions.Exercise sound judgment; remain objective and maintain confidentiality throughout the investigative process.Assist in conducting Entry Level Training and providing awareness of abuse, neglect, and exploitation.Review relevant laws with Program staff (i.e. Danielle’s Law, Stephen Komninos Law, P.L. 2025, c.280 enacted via S3750) with a goal of reducing investigations because of effective staff training and awareness.Assist in completing monthly reports to track and sort Incident Reports (IRs) by program for the Lead Investigator.Provide administrative support to Lead Investigator as needed.Communication and MeetingsAssist in building a positive and professional relationship with Eden staff and consumers (participants and students).Attend meetings as identified by the Lead Investigator and as needed.Assist in cooperating with Eden Autism, Division of Developmental Disabilities (DDD), Department of Education (DOE), law enforcement, etc. in any inspection and/or investigation.Attend identified training (DDD, DHS, NJACP) etc. and as identified by Lead Investigator(The responsibilities listed are representative and not all inclusive; other duties may be assigned by supervisor/s.)POSITION REQUIREMENTSEducation: Bachelor’s degree; prefer in social services and/or business-related (communications or human resources); or a combination of equivalent education and experience to successfully perform the essential functions of the position.Experience:Minimum two years of business-related experience; prefer not-for-profit and working with individuals with disabilities; and/or demonstrated experience in interviewing or conducting investigations and/or HR-training capacity for dispute resolution, conduct, etc.Related communications and/or training experience (i.e. development of and delivery of training programs).Supervisory experience is a plus.Training and Other Requirements:Successful completion of Eden’s Entry Level TrainingSuccessful completion of Effective Investigation of Serious Incidents Certifications to include Level 1 and Level 2Incident Report Writing and ReportingiSight Software Training; become proficient (moderate to advanced level)Valid driver’s license with record in good standing (5 points or less)Specialized Skills and KnowledgeDemonstrated ability to exercise discretion and appropriately handle sensitive and confidential information and matters, including student/participant, employee, investigative, and organizational information.Ability to remain neutral and impartial, recognize potential conflicts of interest, and promptly disclose circumstances that could affect, or appear to affect, objectivity in an investigation.Demonstrated commitment to ensuring compliance for the safety and welfare of individuals with developmental disabilities.Working knowledge of relevant regulatory statutes and guidelines, decisions, directives regarding developmental disabilities.Strong interviewing, active listening, fact-finding, and documentation skills, with the ability to ask appropriate follow-up questions and accurately capture relevant information.Ability to escalate questions or concerns to the Lead investigator.Solid organizational skills, attention to detail and follow up skills; ability to review and organize information from multiple sources, identify inconsistencies or gaps, and assist in developing well-supported investigative findings.Solid verbal and written communication skills, ability to assist in conducting training and/or giving presentations to a group in time.Solid customer service and interpersonal skills; professional at all times.Demonstrated emotional intelligence with calm demeanor; ability to remain professional, composed, objective, and respectful when addressing sensitive, difficult or potentially contentious matters.Sound judgment, problem solving and developing solutions.Demonstrated ability to ensure cooperation within departments and across the organization.Ability to multi-task and handle numerous assignments simultaneously, while ensuring deadlines are met.Ability to work independently in addition to working effectively as a team member.Familiarity and working knowledge of relevant operational technology to perform essentials of the job (i.e., Therap).Intermediate to advanced proficiency in Microsoft Office including Word, Excel, and PowerPoint, as well as Google mail.Local travel to/from Eden facilities on regular basis; travel approximately 20-30%Eden is an Equal Opportunity EmployerEden is an E-Verify Employer