CNS Associate

Ohio Living; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Ohio Living is seeking a Culinary and Nutritional Service Associate I or II to support daily dining operations for residents. You will help prepare and serve meals, maintain a clean and sanitary kitchen, and assist with special events. The role emphasizes accuracy, safety, and friendly resident interactions.

On-site positions require reading and speaking English, ability to lift up to 50 pounds, and willingness to work weekends, evenings, and holidays.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Food service experience a plus, but not required. On-the-job training provided.
• Other: Must be able to read, write, speak, and understand the English language.

Responsibilities

• Operations Management – 75%: perform day-to-day culinary functions, serve meals, deliver food, and maintain sanitary work areas.
• Quality and Compliance Management – 10%: maintain infection control and confidentiality, attend trainings.
• Customer Relations and Service Delivery – 10%: listen to residents, respond to needs, make them feel welcome.
• Administration and Reporting – 5%: maintain records and documentation as required.

Skills

English language

Customer service

Education

High school diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behaviour and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Culinary and Nutritional Service Associate I or II provides assistance in all culinary functions in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that quality nutritional services are provided on a daily basis and that the culinary services are maintained in a clean, safe, and sanitary manner.

Essential Activities and Tasks

• Operations Management - 75% Performs day-to-day culinary functions to serve meals and snacks that are palatable and appetizing in appearance that provides residents with an exceptional dining experience. Assists in serving meals as necessary and on a timely basis, delivers food carts, trays, etc. to designated areas, and works in serveries. Serves food in accordance with established portion control procedures. Ensures that culinary services work areas and equipment are maintained in a clean, sanitary, and safe manner. Assists in daily or scheduled cleaning duties as needed and directed by supervisor (i.e. cleaning work stations, counters, refrigerators/freezers, etc., sweeping and mopping floors, washing dishes and returning clean items to proper storage areas, removing garbage, keeping work areas clean, dry, and free of hazardous equipment and supplies, etc.). Assists in executing special events and participating in their planning and preparation. Distributes, collects, and counts menus as necessary.
• Quality and Compliance Management - 10% Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing departmental procedures. Maintains the confidentiality of resident care information. Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department. Attends all-employee and departmental meetings and in-service training as scheduled or as directed.
• Customer Relations and Service Delivery - 10% Listens and responds to the needs of residents and staff members. Helps residents and visitors feel welcome and comfortable.
• Administration and Reporting - 5% Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations. All other duties as assigned.

Qualifications

• Education High school diploma or equivalent preferred.
• Experience Food service experience a plus, but not required. On-the-job training provided.
• Other Requirements Must be able to read, write, speak, and understand the English language.

Working Conditions and Special Requirements

• Sitting- Up to 2 hours/day
• Standing- Up to 8 hours/day
• Walking- Up to 8 hours/day
• Lifting, transferring, pushing or pulling residents/patients or equipment/supplies- Up to 50 pounds
• Work weekends, evenings, and holidays- Required as scheduled
• Subject to falls, burns, odors, and cuts- Work day
• Subject to sudden temperature changes when entering/leaving refrigerator/freezer- Work day
• Subject to residents/patients with various disease processes- Occasional
• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses- Work day
• Risk Category for Exposure to Bloodborne Diseases- II Across our 11 life plan communities, we offer a range of options from independent living apartments and villas to specialized memory care and everything in between. Whether it's a helping hand or skilled nursing care, we're here to provide support at every stage of life's journey. But our commitment doesn't stop at our doorstep. Between Ohio Living Home Health & Hospice and Ohio Living Palliative Medicine, we extend our care to over 10 million Ohioans in the 43 counties we serve. We also offer provider-owned physician and nurse practitioner services, a Medicare Advantage plan, and pharmacy services - because health and wellness go hand in hand. The Ohio Living Foundation raises millions of dollars each year to support the people and programs of Ohio Living. From charity care to special programs and beyond, they’re dedicated to making a difference in the lives of those we serve and ensuring that no one is left behind. At Ohio Living, our mission is that heart of all we do. For over 100 years, it has been our promise to care, to support, and to enrich the lives of our residents and communities.