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Job summary
A recruitment agency is seeking a candidate for field service roles focused on CNC tool and cutter grinding machines. The position involves ensuring proper functioning and maintenance of machines, providing customer support, and requires travel within the USA, Canada, and Mexico. Ideal candidates will have experience with CNC grinding machinery, strong troubleshooting skills, and a mechanical background. Proficiency in Numroto software and familiarity with Straustak machines are essential. Excellent customer service skills are a plus.
Qualifications
Experience with mechanical, electrical, hydraulic, and pneumatic repairs.
Ability to interpret technical drawings and circuits.
Basic knowledge of electrical and fluid power circuits.
Responsibilities
Conduct field service at customer facilities for CNC machines.
Provide support to customers onsite, by phone, and via email.
Travel up to 50% within the USA, Canada, and Mexico.
Skills
Technical field service experience
Proficiency in troubleshooting
Strong mechanical aptitude
Customer service skills
Tools
Numroto software
CNC grinding machinery
Job description
A recruitment agency is seeking a candidate for field service roles focused on CNC tool and cutter grinding machines. The position involves ensuring proper functioning and maintenance of machines, providing customer support, and requires travel within the USA, Canada, and Mexico. Ideal candidates will have experience with CNC grinding machinery, strong troubleshooting skills, and a mechanical background. Proficiency in Numroto software and familiarity with Straustak machines are essential. Excellent customer service skills are a plus.