CNC Field Service Technician - (Remote Work)

TMG Chicago; Indianapolis (IN); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Gas paid for travel

Health benefits

401(k) plan

Tuition reimbursement

Job summary

HFO Chicago is seeking an adventurous and diligent Field Service Technician to travel to customer facilities and service CNC machine tools and controls. The role includes installation, repair, maintenance and after-sales technical support, with company vehicle and paid gas for travel.

The ideal candidate has strong mechanical and electrical skills, ability to work from home dispatch, and willingness to obtain factory certification within the first year.

Qualifications

• Demonstrated ability in mechanical/electrical repair or engineering is desired.
• CNC repair background is a plus.
• Software experience with Microsoft Office is a plus.
• Must meet physical requirements and be able to lift 40–50 lbs.

Responsibilities

• Travel to customer sites to install, repair and maintain CNC machine tools and controls.
• Research issues using online documents, manuals and vendor resources.
• Document status updates for office and customer.
• Perform preventative maintenance and provide after-sales technical support and training.

Skills

Mechanical repair

Electrical proficiency

Travel readiness

Tools

Laptop usage

Microsoft Office

Job description

one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage by improving productivity.With over 20 years of experience supporting the metalworking community of Northern Illinois and Indiana, HFO Chicago is the exclusive distributor for Haas CNC machine tools and rotary products. 5-axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. We are currently seeking an adventurous and diligent Field Service Technician. one of the largest machine tool distribution networks in North America.This role does require travel to our customer facilities. We provide a company vehicle and all gas expenses on behalf of the company are paid for.The CNC Technician needs to have strong mechanical and electrical proficiency, to be able to troubleshoot and repair CNC equipment. This position reports directly to the Service Manager. Traveling to customer sites to install, fix, repair and maintain machine tool equipment and controls for customer’s organizations (Company provided vehicle & gas for travel paid for by the company)Using on-line technical documents, manuals and vendor resources to research machine issuesEnsuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installationPromoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and trainingTraining in CNC repair and Haas equipment is part of the on-boarding process, with factory certification within the first year.The duties listed above are intended only as illustration of the various types of work that may be performed.

Demonstrated ability in mechanical/electrical repair or engineering desired. CNC Repair background a plus.Software experience, like Microsoft office, is a plus (this position does require the use of a laptop, smart phone and various software applications)The CNC Technician must be able to meet the physical requirements of the job, regularly lifting 40-50 pounds.This position requires flexible hours and frequent travel and driving throughout a regional territory. You will be dispatched each day from your home, and the travel to customer’s sites to work.Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance~10 Company Paid Holidays~401(k) retirement plan with company contribution~ Tuition reimbursement~ Employee Assistance Program

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.Ability to stand, walk, bend, kneel, crouch, and climb, and reaching for extended periods while servicing equipment.Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.