CNC Field Service Technician

Kensington Consulting Ltd; North Carolina; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Phone

Computer

Health insurance

Life insurance

401(k)

Paid vacation

Paid holidays

Long-term disability

Job summary

Kellenberger is seeking a CNC Field Service Technician to install and service grinding and lathe equipment across the region. The role demands strong mechanical and electrical skills and a readiness to travel extensively.

You will diagnose and repair CNC systems, read drawings and schematics, and provide hands-on training to customers on machine tools and accessories. Company vehicle, phone and computer are provided.

Qualifications

• Preferred: AAS in Electronic Technology, Machine Tool Technology, Mechatronics or related field; equivalent education/experience considered.
• Minimum of 2 years in troubleshooting and repair.
• Equivalent education/experience will be considered.

Responsibilities

• Provide diagnostic support for warranty and non-warranty products with on-site visits and remote assistance.
• Install, troubleshoot, and repair mechanical, electrical, electronic, hydraulic, and pneumatic systems on machine tools.
• Demonstrate and train customers on operation and maintenance of machine tools and accessories.
• Coordinate with customers on upgrades, options, and service requirements.
• Maintain clear communication with customers until all quality issues are resolved.
• Share knowledge with field staff and collaborate with other departments as needed.

Skills

CNC equipment

Mechanical drawing reading

Electrical schematics

PLC troubleshooting

Machine tools familiarity

Education

AAS in Electronic Technology/Machine Tool Technology/Mechatronics

Job description

Join Kellenberger as a CNC Field Service Technician specializing in grinding and/or lathe service, assembly, or maintenance experience.

CORE FOCUS OF THE ROLE

In this role, you’ll be responsible for installing and providing technical support for CNC equipment across the region. This position is ideal for someone with a solid background in machine tools, strong mechanical and electrical skills, and a willingness to travel extensively.

If you’re a team player with great problem-solving abilities and a customer-first mindset, we’d love to hear from you.

EDUCATION

• Preferred: AAS in Electronic Technology, Machine Tool Technology, Mechatronics, or a related field. Consideration will be given to equivalent education and experience
• Minimum of 2 years in troubleshooting and repair.
• Equivalent education/experience will be considered.

WHAT’S ON OFFER

Competitive salary and benefits package, including health insurance, life insurance, 401(k), paid vacation, paid holidays, and long-term disability.

SKILLS YOU NEED

• Hands-on experience with CNC equipment is essential. Ability to read and interpret mechanical drawings and electrical schematics.
• Understanding of machine design, operation, and repair practices.
• Proficiency in troubleshooting mechanical/electrical systems, PLCs, etc.
• Familiarity with machine tools and their basic functions.

DAY-TO-DAY OF THE ROLE

• Provide diagnostic support for both warranty and non-warranty products, including on-site customer visits and remote assistance (video, email, etc.).
• Install, troubleshoot, and repair mechanical, electrical, electronic, hydraulic, and pneumatic systems on machine tools.
• Demonstrate and instruct customers on the operation and maintenance of machine tools and related accessories.
• Coordinate with customers on machine upgrades, special options, and service requirements.
• Maintain clear communication with customers until all quality issues are resolved.
• Share knowledge with other field service staff and collaborate with various departments as needed.
• This role involves extensive travel (85%+), including overnight stays.

WHAT’S MORE

Company provides a vehicle, phone, and computer. Good financial credit required.

Kellenberger is an Equal Opportunity Employer, Veteran/Disability.