CNC Field Service Technician

Morris Group, Inc.; Montgomery (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive starting salary

Comprehensive health benefits

401(k) retirement plan

Tuition reimbursement

Employee assistance program

3+ Weeks' Vacation

10 Company Paid Holidays

Job summary

A machinery service company seeks a Field Service Technician in Montgomery, AL. The position involves installing, repairing, and maintaining CNC machine tools, with responsibilities for customer satisfaction and quality assurance. A minimum of five years' experience in CNC repair, strong technical skills, and flexibility for travel are required. Competitive salary and comprehensive health benefits are offered, along with vacation and retirement plans.

Qualifications

• Five years’ experience with CNC machine repair.
• Ability to read and interpret technical documentation.
• Strong communication and presentation skills.

Responsibilities

• Travel to customer sites for machine installation and repair.
• Utilize manuals and internal resources for troubleshooting.
• Complete necessary documentation for repairs and installations.

Skills

CNC machine repair

Technical communication skills

Ability to read drawings and schematics

Microsoft Office Suite

Job description

Field Service Technician

The Field Service Technician is responsible for the installation, repair and maintenance of machine tool equipment, controls (Fanuc, Siemens, etc.) and other components purchased by customers. This position works independently to ensure the highest level of quality and customer service satisfaction.

What you will contribute

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations

• Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues

• Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation

• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training

• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Function

• Perform related duties as required
• The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies

• Five years’ experience with CNC machine repair
• Experience with Microsoft Office Suite and other business programs as required
• Ability to read and interpret drawings and schematics is required
• Excellent technical, communication, and presentation skills are necessary
• Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory

What’s in it for You

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Physical and Mental Requirements

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods of time.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Safety-Sensitive Roles

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Requisition #1510B, Montgomery AL