CNC Field Service Technician

KCM Technical; Charlotte (NC); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Health insurance

401K

Paid vacation

Shift premiums

Job summary

A leading manufacturing firm based in North Carolina is seeking a Universal Field Service Technician specialized in 5-axis CNC machinery. The successful candidate will be responsible for installations and service calls at customer sites, which will require traveling approximately 75% of the year. A strong mechanical aptitude and prior experience in CNC machinery is essential. The role offers competitive pay and a comprehensive benefits package including health, vacation, and 401K.

Qualifications

• Must have a technical and precision skill set.
• Previous CNC machining or machine building experience preferred.
• Ability to travel 75% of the year.

Responsibilities

• Respond to customer installations or problems on short notice.
• Assemble new CNC machines to client specifications.
• Read and follow mechanical, hydraulic, pneumatic, and electrical prints.

Skills

Mechanical aptitude

Understanding of assembly technology

Reading and following technical drawings

Precision measuring instruments usage

Education

High School Diploma

Tools

CNC machines

Hydraulic systems

Pneumatic systems

Job description

Universal Field Service Technician (5-Axis CNC)

The ideal candidate would live in or be looking to relocate to the indicated location advertised. Relocation assistance is NOT provided. Prior experience installing and/or diagnosing and repairing machines is required.

The Universal Field Service Technician will specialize in the 5-axis Universal Line versus turn‑key production solutions. This position is responsible for supporting installations and service calls exclusively at client’s customer sites. This individual will need to be available to travel on short notice to wherever the client designates them to travel to.

While at the customer sites, this individual will be responsible for the mechanical build and start‑up of machine tool equipment. The position requires strong mechanical aptitude, an in-depth knowledge of metric prints, and an understanding of assembly technology and/or metal‑cutting principles.

Client offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums. Nationwide openings are available in a variety of locations.

Responsibilities

• Respond quickly to customer installations or problems on short notice
• Assemble and start‑up new CNC machines to client specifications
• Assemble and start‑up assembly equipment
• Utilize precision measuring instruments (such as calipers, levels, indicators, micrometers, etc.)
• Read and follow mechanical, hydraulic, pneumatic, and electrical prints/drawings
• Read and follow tool layouts and NC code (G‑code, M‑functions)
• Respond to emergency calls from customers in a timely manner

Education & Experience Requirements

• Technical and precision skill set required; this is NOT solely a quality control type of position
• High School Diploma minimum
• Understanding of drawings, schematics, and troubleshooting
• NC programming experience preferred
• Previous CNC machining or machine building experience preferred
• Previous experience with assembly equipment and robotic cells preferred

Travel & General Requirements

Ability to travel on short notice approximately 75% of the calendar year as required for business needs.

• Travel cycles are calculated based on distance from the employee’s home address to the client’s customer site being serviced (Per Diem and/or company vehicle provided based on client customer region being serviced)
• Less than 50 Miles – Return Home Daily
• 50 to 100 Miles – Minimum 1 Week Travel Cycle
• 100 to 300 Miles – Minimum 2 Week Travel Cycle
• 300 to 1,000 Miles – Minimum 4 Week Travel Cycle
• Greater than 1,000 Miles (Domestic or International) – Minimum 6 Week Travel Cycle

About the Company

European manufacturer of high-quality production systems and universal machining centers. Product line includes machining centers, flexible manufacturing systems, transfer machines, ancillary assembly machines, leak test machines, gantries and automation, and complete assembly lines for engine and transmission assembly.

Job Type

Full‑time

Pay

$35.00 - $45.00 per hour

Expected Hours

No less than 40 per week