CMT Finance - Operations Client Lead - SR. MGR

Accenture; Miami (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Accenture is seeking a Senior Manager, Operations Client Lead for Finance & Accounting to lead the delivery and transformation of Finance operations for a large client or portfolio of clients. Leverage deep Finance functional expertise and operations leadership to shape operating models, strengthen client relationships, and deliver value through technology- and AI-enabled solutions.

You will serve as a trusted advisor to senior client stakeholders, oversee complex multi-year programs, lead

Qualifications

• Senior leadership experience in Finance & Accounting operations.
• Experience guiding large-scale transformation programs.
• Ability to drive automation, analytics, AI-enabled processes.

Responsibilities

• Client Relationship Management: Build trusted relationships with senior client leaders, translate needs into practical transformation solutions.
• Service Delivery and Performance: Lead delivery across scope, SLAs, quality, timelines, and financial commitments; establish governance and continuous improvement.
• Technology- and AI-Enabled Transformation: Lead AI adoption to modernize Finance operations and redesign processes for better productivity and insights.
• Complex Program and Risk Management: Oversee multi-year programs with clear governance, plans, dependencies, and financial controls.
• Team Leadership and Development: Lead, coach, and develop multi-location teams with inclusive leadership.

Job description

Role Overview

As a Senior Manager, Operations Client Lead for Finance & Accounting, you will lead the delivery and transformation of Finance operations for a large client or portfolio of clients. Leveraging deep Finance functional expertise and operations leadership experience, you will shape business and operating models, strengthen client relationships, and deliver measurable value through technology- and AI-enabled solutions.

You will serve as a trusted advisor to senior client stakeholders, oversee complex multi-year programs, lead high-performing global teams, and ensure services are delivered within agreed scope, quality, financial, and performance commitments. You will also play a key role in expanding the client relationship by identifying new opportunities, shaping solutions, and positioning Accenture as a strategic partner for Finance reinvention.

Key Responsibilities

• Client Relationship Management: Build trusted relationships with senior client leaders, understand their evolving priorities, and translate business needs into practical operational and transformation solutions. Position Accenture as a strategic partner and influence the client’s long-term Finance and operational agenda.

• Service Delivery and Performance: Lead delivery across agreed scope, service levels, quality standards, timelines, and commercial commitments. Establish effective governance, monitor performance, resolve escalations, and drive corrective actions and continuous improvement.

• Technology- and AI-Enabled Transformation: Lead the adoption of automation, analytics, AI, and other digital capabilities that modernize Finance operations. Identify opportunities to redesign processes and ways of working through human and AI collaboration to improve productivity, service quality, controls, insights, and customer experience.

• Complex Program and Risk Management: Oversee large-scale, multi-year programs across business and technology teams. Maintain clear governance, plans, dependencies, financial controls, and risk management practices to ensure delivery remains aligned with client objectives.

• Team Leadership and Development: Lead, coach, and develop high-performing, multi-location teams. Set clear expectations, build leadership capability, create an inclusive working environment, and ensure the organization has the skills and capacity required for successful delivery and transformation