CMH Overnight Lot Dispatcher - Columbus, Ohio

LAZ Parking; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in transportation services is seeking a dedicated Lot Dispatcher to join their team in Columbus. This role is crucial for creating a welcoming atmosphere for customers while managing drivers to ensure safe and prompt transportation. Responsibilities include assigning routes, assisting customers, and coordinating maintenance. If you have strong customer service skills and a knack for leadership, this opportunity offers a dynamic work environment with flexible shifts. Join a team that values safety, efficiency, and exceptional service.

Qualifications

• Strong customer service skills and leadership abilities are essential.
• Ability to work independently and multitask effectively.

Responsibilities

• Assign shuttle routes and manage driver breaks.
• Coordinate maintenance and ensure compliance with safety standards.

Skills

Customer Service Skills

Leadership Abilities

Problem-Solving Abilities

Effective Communication Skills

Knowledge of Policies and Procedures

Sense of Urgency

Job description

CMH Overnight Lot Dispatcher - Columbus, Ohio

Join to apply for the CMH Overnight Lot Dispatcher - Columbus, Ohio role at LAZ Parking

Job Details

This range is provided by LAZ Parking. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

Shifts and Schedule

Available shifts: Su-Th FT 10p-6:30a, Sa-W FT 6a-2:30p, Th-F PT 6a-2:30p + Sa/Su 2p-10:30p

Note: We are hosting a job fair for shuttle drivers and lot dispatchers on 5/13. Interested? Email [e-mail] for details.

Pay

$15.00/hour; non-tipped

Position Overview

The Lot Dispatcher creates a welcoming atmosphere for customers and manages drivers to ensure prompt, safe transportation. Responsibilities include assigning routes, ensuring driver breaks, assisting customers, coordinating maintenance, and ensuring compliance with policies and safety standards.

Responsibilities

• Assign shuttle routes and buses to drivers
• Manage driver breaks and service quality
• Answer calls and assist customers professionally
• Coordinate shuttle maintenance and fueling
• Complete necessary paperwork
• Work with supervisors and field staff to ensure smooth operations
• Follow policies, procedures, and union contracts
• Report safety violations and hazards
• Maintain required credentials and certifications
• Assist in driving and supervision when needed

Qualifications and Skills

• Strong customer service skills
• Leadership and problem-solving abilities
• Ability to work independently and multitask
• Effective communication skills
• Knowledge of policies and procedures
• Sense of urgency and timeliness

Physical Demands

• Standing and walking most of the shift
• Lifting and moving equipment
• Sweeping and signage tasks
• No sitting unless on break

Reasonable accommodations available for qualified disabilities.

Additional Information

FLSA Status: Non-Exempt; non-tipped

LAZ Parking is an equal opportunity employer and participates in E-Verify.