CMA Facilities Manager

Associa; Atlanta (GA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Holidays

Paid Time Off

Job summary

Associa is seeking a Maintenance Technician/Manager to perform building repairs, supervise contractors, and maintain grounds for the community. The role requires coordinating with management and resident interactions to ensure high service levels and safety compliance.

Pool upkeep, minor repairs, and routine documentation are included in daily tasks. Applicants should have a high school diploma, 2+ years in maintenance management, and familiarity with CMS and scheduling tools.

Qualifications

• High school diploma or equivalent required; additional facility management education is a plus.
• Minimum 2 years of maintenance management experience.
• Ability to read, analyze and write reports and procedures.
• Experience with CMS and maintenance scheduling tools.
• Basic knowledge of building, plumbing and electrical codes.

Responsibilities

• Provide excellent customer service to homeowners, residents and staff.
• Oversee contractors and vendors and coordinate with management.
• Perform maintenance and repairs on buildings, equipment, and grounds.
• Complete minor repairs and routine pool services and record keeping.
• Ensure safety standards and EMS/health regulations are followed.

Skills

Maintenance leadership

Customer service

Safety compliance

Problem solving

Communication

Emergency response

Education

High school diploma or equivalent

Tools

Building Link

My Building

Concierge Plus

CMS maintenance records

Inventory Software

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Position Summary:

Performs maintenance and repairs on buildings, equipment, facilities and grounds, while also supervising the contractors hired by the Association for major building system repairs and maintenance.

Key Responsibilities:

• Provides excellent customer service to homeowners, residents, and staff.
• Reports to Community Association Manager and Board of Directors, and interacts with residents on a daily basis.
• Responsible for the care and upkeep of buildings and grounds for the entire community.
• Reviews work orders, orders materials and completes work in a professional manner utilizing the skills of the trade.
• Checks all equipment for proper working conditions & reports any damage or malfunction to Community Association Manager.
• Oversees progress of outside contractors and vendors.
• Completes minor repairs, i.e. lighting, grounds, cleaning (including some minor janitorial work), plumbing, electrical, drywall, landscape, doors, windows, locks, painting, and signage.
• Performs routine pool services, maintenance, and record-keeping.
• Pressure washes paths, drives, sidewalks, brick steps, wood decks and siding.
• Keeps the Maintenance Technician's office and work areas in an organized, clean and safe condition.
• Maintains inventory of all tools and equipment, returns tools to proper location & reports any missing equipment to Community Association Manager.
• Assists Community Association Manager by coordinating with insect/pest control and animal control contractors, as well as supervising other contractors/vendors as requested.
• Maintains Material Safety Data Sheet (MSDS) records for all materials used on the property.
• Will perform emergency duties on a call-out basis on nights and weekends.

Qualifications and Skills:

• High school diploma or equivalent; additional education or certifications in facilitymanagement or related fields is a plus.
• Minimum of 2 years of previous experience in a maintenance management role.
• Ability to read, analyze, and write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from homeowners, Association board members and supervisor.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations, and remain calm in emergency situations.
• Experience required with computer software and programs including Microsoft Office, Maintenance Scheduling Software such as Building Link, My Building or Concierge Plus; Inventory Software. Extensive maintenance recordkeeping utilizing CMS.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram.
• Knowledge and experience in the use of basic hand and power tools and other equipment used to perform repairs and maintenance.
• Must have a basic knowledge of building, plumbing, and electrical codes.
• Must have verifiable pool, boiler, and chiller/cooling tower maintenance experience.
• CPO required. HVAC and Plumbing certifications/licenses preferred.
• Must understand safe working practices as well as health and safety regulations.
• Must have smart personal appearance and good verbal communication and customer service skills.
• Must have reliable transportation to and from work, and must be available to respond to emergency calls promptly.

Compensation:

Up to $75,000 annually depending on experience

Benefits:

• Medical,Dental,Vision
• Voluntary Life, AD&D, Short Term Disability, Long Term Disability
• Paid Holidays
• Paid Time Off (Vacation, Personal, Sick, etc.)
• Total Rewards Program
• Employee Perks and Discounts

Schedule:

Monday through Friday, may include weekends and holidays

Work Location:

Onsite

Requirements

Minimum Qualifications:

• Knowledge of hand and power tools and equipment used to perform repairs and maintenance.
• Must be eighteen years of age or older.
• Must pass the Drug Test and Background Check.
• Must be responsible, honest and reliable, and must be able to work a flexible schedule.
• Must stay calm in an emergency.
• Must have good verbal communication and customer service skills.
• Must understand safe working practices as well as health and safety regulations.
• Must be flexible and enjoy a varied routine as days can rarely be planned.
• Must be reasonably fit; expect to be active for most of the working day.
• Must have reliable transportation to and from work, and must be available to respond to emergency calls promptly.

Experience Required

• Five years of relevant verifiable work experience preferred
• Valid Driver's License with a clean driving record of at least 3 years

Environmental Job Requirements

• May be exposed to outside weather environments including inclement weather.
• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day for extended periods.
• Must also be able to climb several flights of stairs if necessary.
• Must practice excellent safety standards and take precaution during work hours.
• Must meet reasonable deadlines.
• Demands focus, experience and knowledge.
• May be involved in mildly difficult situations. Use personal initiative to attempt to solve problems prior to bringing the situation to the attention of the Association Manager.
• Some distractions due to exposure to noise, dust, odors, heat, cold, heavy loads/lifting, etc.

Dress Code

• Closed-toe, non-slip shoes are mandatory for safety purposes.
• Minimal jewelry or accessories to ensure safety and efficiency during cleaning tasks.
• Maintain a clean and professional appearance at all times.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all- inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.