CMA Case Manager I

Weld Co; Greeley, Northern (CO, KY); Hybrid; USD 37,000 - 48,000; Full time

Job summary

Weld County Department of Human Services in Colorado seeks a CMA Case Manager in Greeley to assess members, connect them with community resources, and build person-centered support plans that promote independence. The role offers a hybrid schedule after training and involves some field work, including home visits, within 8 a.m.–5 p.m.

weekdays. A degree or equivalent LTSS experience is required, with training across HCBS waivers and related programs.

Qualifications

• Bachelor's degree or 5 years of LTSS experience required.
• Experience in LTSS fields such as developmental disabilities or gerontology is valued.
• Training and case management systems will be learned on the job.

Responsibilities

• Participate in program training for HCBS waivers and other programs.
• Perform intake and initial screening to determine eligibility for long-term care programs.
• Develop and monitor person-centered care plans and coordinate services.
• Progressively increase case management knowledge and manage a caseload.
• Advocate for members' best interests and collaborate with partners.
• Maintain professionalism and teamwork across departments.

Skills

Computer skills

Education

Bachelor's Degree or LTSS experience

Tools

CCM

Bridge

PeakPro

TIM

Microsoft Windows

Job description

## Compensation Range$26.56 - $34.53-## Job Description SummaryAs a CMA Case Manager, you'll serve as a vital guide for members and families receiving Long-Term Services and Supports. You will conduct person-centered assessments, connect individuals to vital community resources, and build support plans that foster independence.\\*\\*This position is typically filled at the Caseworker I level as a developmental role; however, candidates who already possess the required knowledge, training, and experience may be considered for appointment at the Caseworker II level.Primary office location will be in the Greeley office. Work may involve time away from a standard office environment, which may consist of driving to and from home visits. Work may occur in various community settings that are potentially hazardous and may require additional precautions, such as personal protective equipment and/or requesting assistance from emergency medical personnel or law enforcement. Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday. After hours and on-call work situations may occur, on occasion, to provide support to members and families that need services outside of normal business hours. This position has the opportunity for a hybrid schedule, for employees who have completed initial training and meet criteria outlined in division policy.Mission Statement: Engaging and partnering with the community to improve safety, health and well-being of individuals and families through the delivery of responsive and collaborative services.Vision Statement: The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered.Values: Accountability - Integrity - Service - Communication - InnovationWeld County Department of Human Services' greatest asset is our staff.The Ideal Candidate for the Department of Human Services, (AAA) Home & Community Supports Division will be someone who possesses the following traits:1. Self-motivated2. Values collaboration with clients, staff and community partners3. Highly organized4. Strong attention to detail5. Extremely dependable-## Job Description**Program Training - 20%*** Participate in classroom, virtual, and hands-on training for programs administered by the case management agency such as Home and Community Based (HCBS) waivers, non-HCBS programs, and State General Funds.* Learn to use case management systems and tools such as CCM, Bridge, PeakPro, and TIM.* Work closely with trainers, supervisors, and peers to build foundational knowledge.* Demonstrate progress toward established training goals in case management activities and documentation.**Intake & Assessment - 20%*** Learn and demonstrate ability to complete initial screening of referred individuals to determine potential eligibility for long term care programs and/or referral to appropriate community services.* Ensures the member/family is notified of rights, that discussion of priorities occurs, and that they are given choice of services based on documented needs and goals.* Develops a working knowledge of community resources and assistance programs.* Demonstrate progress in ability to provide information as requested about all potential services and the enrollment process, guiding, and prompting through each step as needed.* Learn and complete comprehensive functional assessments according to program regulations and mandatory time frames to determine eligibility for long term care programs.**Person Centered Support Planning & service Provision - 20%*** Learn to develop and begin to implement a written person-centered plan of care which identifies specific services to meet each member's care needs as well as individual goals for those services and adjusts as needed.* Develop ability to independently authorize all long-term home health services as well as non-skilled waiver program services ensuring appropriateness and necessity of services according to program regulations while conforming to State cost containment guidelines.* Maintains communication with service providers as required by regulations to provide support and ensure services are implemented as planned and remain appropriate and necessary.* Assists the member and/or family to locate and select service providers.* Works with members, families, and community agencies to coordinate and facilitate services.* Provides support to access all services requiring additional outside steps, including written assessment/recommendation from therapists, bids, and accompanying paperwork and monitoring.* Works closely with community partners to maintain up to date and relevant information for referrals.* Learn to independently facilitate, write, and monitor annual assessments and/or support plans.* Adjusts services as necessary to continue to meet members' needs.**Case Management - 20%*** Progressively increase case management knowledge, in order to apply case management principles to manage a diverse caseload of eligible members as required by regulations.* Meets with members and their families in their home, hospital setting, or other appropriate settings as determined by State and Federal regulations.* Maintains ongoing contact with members, via home visits, phone calls, and support plan meetings.* Convenes individualized support team meetings as needed or requested to address specific issues.* May participate in Human Rights Committee presentations and community meetings as needed.* Attends meetings, trainings, and conferences related to CMA programs administered and members served.* May participate in the appeal hearing process.**Advocacy - 10%*** Advocates for the best interest of the member.* Learn to effectively mediate with members, families and providers during conflict situations and assists with problem solving to identify the best solutions to meet members' long term supportive needs including potential, future needs that may arise.* Participate in CMA and community planning and education as requested.**Professionalism & Teamwork - 10%*** Participates in a positive and value-added manner with both internal and external professional partners.* Stays informed by participating as appropriate in all team, unit, and division meetings, attends or views recordings for department updates and reads county wide messaging.* Participates as a team member of the department establishing and maintaining a high degree of cooperation with coworkers.* Display a willingness to collaborate and problem solve.* Understands how one's day to day work significantly impacts the team's success.* Accepts responsibility for own actions and follows through on commitments.-## Required Qualifications**Required Education*** Bachelor's Degree or 5 years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities or* A combination of education and relevant experience appropriate to the requirements of the position. Relevant experience is defined as: (a) Experience in one of the following areas: long-term care services and supports, gerontology, physical rehabilitation, disability services, children with special health care needs, behavioral science, special education, public health or non-profit administration, or health/medical services, including working directly with persons with physical, intellectual, or developmental disabilities, mental illness, or other vulnerable populations as appropriate to the position being filled; AND (b) Completed coursework and/or experience related to the type of administrative duties performed by case managers may qualify for up to two (2) years of required relevant experience.**Skills and Abilities*** Candidate must possess the ability to learn and apply new computer skills on a regular basis.* Candidate must possess knowledge of computer programs such as Microsoft Windows