ClubLife Concierge

Invited; Seattle (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading hospitality company as a ClubLife Concierge in Seattle, WA. You will create remarkable experiences for Club Members, ensuring their visits are memorable. Responsibilities include directing guests, providing concierge services, and assisting with appointments. Ideal candidates have strong communication skills, a service-oriented mindset, and at least one year of experience in hospitality. This part-time role offers a chance to be part of a dynamic team committed to exceptional service.

Qualifications

• Minimum of one year of experience in hospitality or similar role.
• Strong communication skills and service-oriented mindset.

Responsibilities

• Direct Members and Guests to their destinations within the Club.
• Provide concierge services and maintain clean lobby areas.
• Assist Members with scheduling appointments and reservations.

Skills

Communication

Organizational Skills

Customer Service

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The ClubLife Concierges will play an integral role with the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. We prioritize Warm Welcome, Magic Moments, and Fond Farewells.

Day To Day

1. Direct Members and Guests to their destinations within the Club, provide business and concierge services, and be proactive in creating Magic Moments.
2. Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone.
3. Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards.
4. Maintain the lobby, front entrance, workstation, and surrounding areas clean and stocked with supplies such as pens, notepads, etc.
5. Accommodate Member and guest requests for business services, including faxing, copying, mailing, and other concierge services, owning the request from start to finish.
6. Assist Member Experience initiatives such as Club Newsletter, Message on hold, website calendar, and other projects including event announcements and outbound calls to Members, always keeping materials current.
7. Seat guests.

About You

• Minimum of one year of experience in the hospitality business or a similar role.
• Service-oriented mindset and capable of making every guest feel valued.
• Strong communication skills in verbal, written, phone, text, and social media communications.
• Strong organizational skills and attention to detail.
• Competent in working with multiple systems, including Microsoft Office Suite.
• Positive attitude and willingness to work as part of a team.
• A multi-tasker, prioritizing time effectively.
• High school diploma or equivalent.

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn, Instagram, Twitter, Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Hospitality

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