ClubLife Concierge

Invited; Gilbert (AZ); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic company in the hospitality industry where you can make a difference in the lives of members and guests. As a ClubLife Concierge, you'll create remarkable experiences, ensuring every visit is memorable. This entry-level position focuses on providing exceptional service, assisting with appointments, and maintaining a welcoming environment. With a strong emphasis on teamwork and communication, you'll thrive in a supportive atmosphere that values your contributions. Be part of a vibrant team dedicated to enhancing the member experience at one of the largest private club operators in the nation.

Qualifications

• Minimum of one year of experience in hospitality or a similar role.
• Strong communication skills across verbal, written, phone, text, and social media.

Responsibilities

• Direct Members and Guests to their destinations within the Club.
• Assist Members with scheduling appointments and reservations.
• Support Member Experience initiatives, including newsletters and marketing.

Skills

Customer Service

Communication Skills

Organizational Skills

Multi-tasking

Microsoft Office Suite

Education

High School Diploma or Equivalent

Job description

1 day ago Be among the first 25 applicants

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The ClubLife Concierges will play an integral role in supporting the Member Experience Team. They will focus on creating remarkable experiences for our Club Members before, during, and after every visit, emphasizing Warm Welcome, Magic Moments, and Fond Farewells.

Day To Day

• Direct Members and Guests to their destinations within the Club, provide business and concierge services, and proactively create Magic Moments.
• Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone.
• Assist Members with scheduling appointments and reservations for Club programs and services, adhering to Club standards.
• Maintain cleanliness in the lobby, front entrance, workstation, and surrounding areas; ensure necessary supplies are stocked.
• Handle Member and guest requests for business services, managing each request from start to finish.
• Support Member Experience initiatives, including newsletters, website updates, event announcements, outbound calls, and marketing collateral.
• Seat guests as needed.

About You

• Minimum of one year of experience in hospitality or a similar role.
• Service-oriented mindset capable of making guests feel valued.
• Strong communication skills across verbal, written, phone, text, and social media channels.
• Excellent organizational skills and attention to detail.
• Proficiency with multiple systems, including Microsoft Office Suite.
• Positive attitude and team-oriented approach.
• Ability to multi-task and prioritize effectively.
• High school diploma or equivalent.

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be part of our social networks: LinkedIn, Instagram, Twitter, Facebook.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties may be assigned as needed to ensure smooth operation.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Hospitality