Clubhouse Associate, New York (Contract)

Chief; New York (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Chief is seeking a Clubhouse Associate for our NYC Clubhouse to handle front desk operations and provide a welcoming, organized environment for members and guests.

You'll manage guest check-ins, inventory, meetings, and basic office administration while upholding our service standards and community vibe. This is a 3-month contract with evening hours and opportunities to impact the member experience.

Qualifications

• Customer service orientation with a friendly, proactive approach.
• Excellent organizational skills and attention to detail in a fast-paced environment.
• Strong written and verbal communication to assist members and guests.
• Ability to adapt quickly in a startup-style workplace.

Responsibilities

• Greet and check in all Clubhouse visitors at the front desk.
• Coordinate reservations, meeting room bookings and catering details.
• Handle Salesforce emails related to Clubhouse Operations and vendor communications.
• Maintain cleanliness and organization of the Clubhouse and surrounding areas.
• Prepare expense reports and submit them for approval.

Skills

Customer service

Strong organizational skills

Attention to detail

Written and verbal communication

Adaptable startup mindset

Tools

Google Workspace

Microsoft Word

Microsoft Excel

PowerPoint

Job description

About us:

Chief is the only membership network that offers senior women leaders a vetted community, 1:1 and peer group coaching, exclusive Clubhouses, executive education from the Wharton School of Business, and more. As the largest community of multihyphenate leaders, our members represent more than 10,000 companies, including 67% of the Fortune 100. More than 44% of Chief Members hold C-Suite positions.

We exist to create more possibilities for women's power. The Chief experience is designed to provide the community, knowledge, and support women need to lead on their own terms, whether they're senior C-Suite or executive leaders, founders, solopreneurs, or in career transition.

Chief Members connect digitally and in-person, engaging in compelling discussions and accessing resources in ways that are most meaningful to them. We have local communities across the United States, with Clubhouse locations in NYC, Chicago, San Francisco, and Washington, D.C.

Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures. Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we're doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers

About the Role:

The Clubhouse Associate will be responsible for all administrative duties at our NYC Clubhouse, including greeting guests, managing office supply inventory, maintaining common spaces, and creating a positive clubhouse experience for Chief members and their guests.

Please note: This is a 3-month contract position.

What You'll Do:

• Work primarily at the front desk as the main point of contact for the Clubhouse (typically 1:00 PM - 9:30 PM, hours may vary)

• Greet and check in all Clubhouse visitors, acting as the go-to for any requests and questions

• Own Salesforce emails concerning Clubhouse Operations

• Maintain reservation profiles, RSVP lists, and Clubhouse signage

• Coordinate all Meeting Room booking requirements, including setup needs and catering arrangements

• Manage Clubhouse vendor communication

• Purchasing office supplies

• Build and update local ops notion pages

• Maintain the overall cleanliness and organization of the clubhouse, including outside areas

• Prepare, reconcile, and submit expense reports

• Complete the Clubhouse opening and closing checklist

• Other ad hoc projects as needed

What You've Done and Enjoy Doing:

• Passion for the company's mission, positioning, and brand

• Bring a fresh set of eyes to our office, and constantly strive to make improvements

• Positive and energetic personality with a customer service orientation

• Strong organizational skills and excellent attention to detail

• Strong written and verbal communication skills

• Adaptable startup mindset

• Proficient in Google programs and Microsoft Word, Excel, and Powerpoint

Why You'll Want to Work Here:

While we're committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what's lawful and unlawful but rather, an opportunity to disclose what's required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The salary for this role is: $25.00/hour