Club Services Concierge & Guest Experience

Dormie Network; North Carolina, United States, Northern America, Americas; Hybrid; USD 17,000 - 22,000; Full time

Job summary

Dormie Network in Kentucky is seeking a Club Services Associate to provide welcoming, professional service to members and guests throughout their visit. You will stage, prepare, and maintain golf carts, greet arrivals, assist with loading clubs, and support daily club operations.

The role requires strong interpersonal skills, reliability, and the ability to work weekends, holidays, and varying shifts. Golf knowledge and prior hospitality or customer service experience are a plus.

Qualifications

• Knowledge of golf is preferred.
• Previous experience in customer service or hospitality is preferred.

Responsibilities

• Provide a high level of customer service to members and guests throughout their visit.
• Stage, prepare, and maintain golf carts for daily play, including stocking, cleaning, and presentation standards.
• Greet members and guests upon arrival, assist with loading and unloading golf clubs, and support club cleaning and care standards.
• Clean golf clubs and maintain cart presentation standards.
• Assist with driving range operations, including collecting, cleaning, and organizing range balls.
• Collect, transport, and deliver luggage for members and guests upon arrival and departure.
• Support other areas of the club as needed to ensure smooth daily operations.
• Maintain personal appearance standards and wear assigned uniforms.
• Operate club-owned vehicles to transport members and guests when applicable to the club location.
• Provide valet services for member and guest vehicles when applicable to the club location.

Skills

Customer service

Interpersonal skills

Communication

Time management

Job description

Dormie Network in Kentucky is seeking a Club Services Associate to provide welcoming, professional service to members and guests throughout their visit. You will stage, prepare, and maintain golf carts, greet arrivals, assist with loading clubs, and support daily club operations.

The role requires strong interpersonal skills, reliability, and the ability to work weekends, holidays, and varying shifts. Golf knowledge and prior hospitality or customer service experience are a plus.