Club Server

Makena Golf & Beach Club; Hawaii; On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k contribution

Paid holidays & vacation

Professional development

Work culture

Job summary

Makena Golf & Beach Club in Maui, HI seeks a friendly, guest-focused server to deliver exceptional dining experiences for members and guests. You will greet guests, present menus, pair beverages, and ensure accurate order delivery while maintaining club standards.

The role requires at least one year of serving experience, knowledge of HACCP and local food safety, and excellent communication. Benefits include medical, dental and vision coverage, a 401(k) plan, paid holidays and opportunities for

Qualifications

• High school diploma or equivalent.
• At least one year of serving experience in a full-service environment, preferably at a fast-paced, high-end restaurant, club, or resort.
• Knowledge of HACCP and local food safety standards; possession or ability to obtain State Food Safety Certificate.
• Robust knowledge of wines and beverages.
• Extraordinary attention to detail, quality and service.

Responsibilities

• Provide exceptional service and communication at all times with members/guests and team members.
• Greet all guests and members politely and promptly, anticipate needs to enhance experience, and respond with urgency.
• Promptly respond to all guest/member requests and ensure satisfaction.
• Present knowledge of menu items, ingredients, preparations, and specials; offer recommendations.

Skills

Food safety knowledge

Wine & beverages knowledge

Attention to detail

Customer service

Education

High school diploma

Job description

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub.
$500 Sign On Bonus!
This role will be located at one of Discovery Land Company’s locations: Makena Golf & Beach Club, set on Maui, HI.

Key Responsibilities

• Provide exceptional service and communication at all times with members / guests and team members.
• Greet all guests and members politely and promptly, proactively anticipate needs to enhance experience, demonstrate sense of urgency for responding to guest needs during all interactions
• Promptly respond to all guest/member requests.
• Present extensive knowledge of all menu items, ingredients, preparations, and specials; make recommendations based upon preferences, special requests, or allergies.
• Thorough understanding of all cocktails, wine, beer and beverages, ability to pair wine to menu items.
• Enter all transactions accordingly into POS system, issue accurate checks, and close sales timely and according to policies and procedures.
• Be attentive to any food allergies.
• Prior to delivery of food, ensure all orders are complete and accurate according to individual specifications.
• Maintain cleanliness and organization of work areas at all times, complete daily stocking, and adhere to food safety standards.
• Keep the appearance of the restaurant consistent throughout the day.
• Ensure daily opening and closing responsibilities are completed accuratly and consistent with the departments SOP.
• Conduct inventory of all restaurant items as requested.
• Report any maintenance and/or safety issues promptly to the Restaurant Manager.
• Maintain all equipment and be sure it is properly handled and maintained.
• Ensure the department complies with all government, safety, health, and security standards.
• Any other duties as assigned.

Skills & Qualifications

• High school diploma or equivalent.
• At least one (1) year of previous serving experience in a full service environment, preferably at a fast paced, high end restaurant, club, or resort.
• Knowledge of HACCP & local food safety standards; possesses or can obtain State Food Safety Certificate.
• Robust knowledgeable of wines and beverage.
• Extraordinary attention to detail, quality and service.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• $29.29/hr
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Holidays & Vacation/Sick Leave
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Makena Golf & Beach Club is an island dreamscape spread across Mauiʻs southern leeward coast that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community that honors Makena’s rich cultural heritage and takes to heart the responsibility to support its abundant nature and a sustainable future. Makena offers its members an 18-hole golf course designed by Robert Trent Jones, Jr.; a private beach club with resort pools and cabanas; a world-class spa and fitness center; a kids club, tennis and pickleball courts; multiple indoor and outdoor dining venues; and Discovery’s signature Outdoor Pursuits program. At Makena, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.