Club Operations & Member Experience Manager

Planet Fitness - PF Baseline Fitness; Apple Valley (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Team Member Support Team

Job summary

A leading fitness company seeks a Club Manager to oversee gym operations and ensure a superior member experience. This full-time role involves recruiting and managing a skilled team, maintaining operational standards, and driving member satisfaction. Ideal candidates will possess strong leadership, customer service, and organizational skills, joining a vibrant team committed to a healthy lifestyle.

Qualifications

• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Oversee gym operations ensuring positive member experience.
• Recruit, hire, train, and supervise team members.
• Ensure staff provide great customer service.

Skills

Customer Service

Communication

Problem Solving

Leadership

Organizational Skills

Job description

A leading fitness company seeks a Club Manager to oversee gym operations and ensure a superior member experience. This full-time role involves recruiting and managing a skilled team, maintaining operational standards, and driving member satisfaction. Ideal candidates will possess strong leadership, customer service, and organizational skills, joining a vibrant team committed to a healthy lifestyle.