Club Operations Leader: Hospitality & Growth

Oak View Group; Chapel Hill (NC); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Oak View Group, UNC Chapel Hill's premium live entertainment partner, seeks a General Manager to lead the Carolina Club food service operations. You will set the vision, curate culture, and build a high-performing team to deliver exceptional club experiences for events and daily operations.

You will manage budgets, labor, and vendor relations, ensuring profitability and compliance with labor laws. The role includes bonus eligibility and a comprehensive benefits package.

Qualifications

• MA or MS; BA or BS with a business-related major; accounting minor or credits preferred.
• 5–7 years of management experience in food-related or hospitality industries.
• Clear, professional communication with staff, management, and guests.
• Ability to make sound business/operational decisions quickly and under pressure.
• Strong computer proficiency with office and point-of-sale systems.
• Team-oriented, fast-paced, event-driven environment experience.
• Valid food handler's certificate and alcohol service permit if required.
• Solid knowledge of sanitation, safety, and food service policies.
• Accurate cash handling and numeric proficiency.
• Commitment to integrity, ethics, and confidentiality.

Responsibilities

• Ensure legal, efficient, professional, and profitable operation of the venue.
• Generate and review financial reports including budgets, projections, and P&L.
• Approve equipment purchases and leases; oversee scheduling and labor allocation.
• Lead labor planning, staffing levels, and productivity initiatives.
• Analyze ticket sales, guest demographics, and POS reporting for staffing needs.
• Develop menus and marketing plans with department heads.
• Maintain relationships with show managers, suppliers, and vendors.
• Ensure compliance with sanitation, safety, and alcohol service policies.

Skills

Communication

Decision making

Team leadership

Management experience

Cash handling

Integrity

Independent work

Budgeting & local compliance

Operations oversight

Hospitality knowledge

Education

Master's degree (MA/MS)

Bachelor's degree in business or related field

Accounting minor or credits (preferred)

Tools

Microsoft Office

POS systems

Timekeeping systems

Job description

Oak View Group, UNC Chapel Hill's premium live entertainment partner, seeks a General Manager to lead the Carolina Club food service operations. You will set the vision, curate culture, and build a high-performing team to deliver exceptional club experiences for events and daily operations.

You will manage budgets, labor, and vendor relations, ensuring profitability and compliance with labor laws. The role includes bonus eligibility and a comprehensive benefits package.