Club Manager: Growth Leader for Member Experience

Gold's Gym Washington; Washington; Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Gold's Gym PNW in Washington state seeks a Club Manager to lead operations, coach staff, and deliver exceptional member experiences. You will shape the club culture, manage memberships, and drive revenue while mentoring future leaders.

As a hands-on leader, you will ensure a clean, welcoming facility, motivate your team, and deliver consistent service excellence across all departments to support community health goals.

Qualifications

• 2-4 years of progressive management experience overseeing a team of employees.
• 3-5 years of experience in retail, hospitality, or operations.
• Proven ability to mentor and develop staff and leaders.
• Strong leadership and communication skills with a customer-first mindset.

Responsabilités

• Develop and lead a high-performing team to exceed business objectives.
• Lead by example to deliver a best-in-class member experience.
• Align club culture with brand values and strategic direction.
• Drive revenue across memberships, programs, and services.
• Recruit, train, and develop top talent for future leadership roles.
• Collaborate with team to solve problems and ensure service excellence.
• Oversee club operations, sales, and fitness services for profitability.
• Implement continuous improvements in sales and service.
• Set ambitious goals and coach staff to achieve them.
• Maintain clear and transparent communication with team and guests.

Connaissances

Leadership

Management

Mentorship

Customer service

Team development

Description du poste

Gold's Gym PNW in Washington state seeks a Club Manager to lead operations, coach staff, and deliver exceptional member experiences. You will shape the club culture, manage memberships, and drive revenue while mentoring future leaders.

As a hands-on leader, you will ensure a clean, welcoming facility, motivate your team, and deliver consistent service excellence across all departments to support community health goals.