Club Manager

BJ's Wholesale Club; Pittsburgh (Allegheny County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Weekly Pay

Free Membership

Generous Paid Time Off

Health Benefits

401(k) Savings Plan

Employee Stock Purchase Plan

Job summary

A leading wholesale club seeks a dedicated Club Manager to oversee operational efficiency, enhance profitability, and deliver exceptional service. Successful candidates will have 4+ years of experience managing retail or warehouse operations, strong leadership and communication skills, and a solid understanding of profit and loss statements. This role also requires hands-on talent management and creating a culture where team members are recognized for their contributions. A high school diploma or college degree is preferred.

Qualifications

• 4+ years of experience as a retail store manager.
• Strong drive for results and solid work ethic.
• Excellent communication skills and ability to lead a team.

Responsibilities

• Leads the team with vision and purpose.
• Creates a positive club culture and recognizes team accomplishments.
• Manages talent and builds a strong team.

Skills

Leadership

Team motivation

Communication

Problem-solving

Education

High school diploma or college degree preferred

Job description

The Club Manager is the leader of a BJ’s club, responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market‑leading value on merchandise and services, excellent member experience, managing Team Members and developing talent, and ensuring a safe and positive environment for Team Members and Members.

BJ’s offers a comprehensive onboarding program for newly hired Club Managers to develop the skills needed to be successful quickly and effectively. During the 8‑12 week onboarding program, new Club Managers are partnered with best‑in‑class Club Managers and other BJ’s leaders to learn best practices, connect leadership concepts to real Life BJ’s scenarios, and build internal connections.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Three medical plans and optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan: Company match available to team members 18 and older.
• Employee Stock Purchase Plan: Purchase shares of BJ’s common stock at a 15% discount.

Eligibility requirements vary by position.

Major Tasks, Responsibilities, And Key Accountabilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
• Manages talent and builds a strong bench by encouraging growth, holding accountability, having difficult conversations, and providing honest and actionable feedback.
• Learns quickly and adapts to change, communicating effectively to enable team members to do their jobs.
• Exhibits strong decision‑making capabilities that align with the Company’s strategic priorities and support club operational goals.
• Maintains awareness of local competition and current retail trends.
• Controls operating costs and establishes operational efficiencies.
• Implements new concepts to maximize profitability.
• Embraces the Company’s core values/purpose and ensures team members do the same, creating a great shopping experience for members.
• Meets planned profit objectives through effective techniques, technology improvements, and productivity enhancements.
• Attains planned sales volume through supervision of warehouse management and communication with Home Office.
• Maintains a roadmap for achieving targets in key performance areas such as productivity, audit, shrink, and turnover.

Qualifications

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honest, straightforward, and committed to high levels of service to members.
• Excellent communication skills; ability to lead and motivate a large team.
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities, including managing/supervising cross‑functional teams, training team members, and communicating results.
• Open shift availability required.
• At least 18 years of age.

Environmental Job Conditions

• Most of the time spent moving frequently on hard surfaces; may need to bend, pull, reach, climb, or stoop.
• Frequently requires lifting objects up to 30 pounds; may require lifting heavier objects with assistance.
• Work in a comfortable indoor area with exposure to temperature extremes and loud noises; occasional exposure to cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. Actual salaries will vary based on location, education, experience, and qualifications. The pay range for this position is $100,000.00 and above.