Club Manager

Bj’s Wholesale Club; Honolulu (HI); On-site; USD 105,000 - 135,000; Full time

Benefits offered by this job

Weekly pay

Generous time off

Medical plans

HSA

Dental plans

Job summary

BJ’s Wholesale Club is seeking a Club Manager in Honolulu to lead the club’s operations and profitability while delivering an outstanding member experience. You will manage team members, drive strategic priorities, and ensure a safe and positive environment for both staff and members.

The role requires guiding a large team, optimizing processes, and maintaining competitive awareness in a dynamic retail market. A strong leadership background and clear communication are essential for success.

Qualifications

• Leadership capabilities to lead a large team.
• Excellent communication skills for team and member interaction.
• Strong understanding of customer service and problem solving.
• Experience supervising cross‑functional teams and driving results.

Responsibilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
• Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
• Lears quickly and adapts to change, communicates necessary information, explains the why’s, and keeps messaging simple.
• Exhibits strong decision‑making aligned with the company priorities and supports club goals and objectives.
• Maintains awareness of local competition and current trends in the retail marketplace.
• Controls operating costs and establishes operational efficiencies.
• Implements new concepts to maximize profitability.
• Embraces company values and creates a great shopping experience for members.

Skills

Leadership

Communication

Customer service

Problem solving

Education

High school diploma / college degree

Job description

Full job description Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235 clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Benefits of working at BJ’s

• BJ’s pays weekly
• Generous time off programs to support busy lifestyles*
• Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
• Three medical plans**
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Two dental plans
• Flexible spending

Club Manager

The Club Manager is the leader of a BJs club. Responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market‑leading value on merchandise and services, excellent member experience, managing Team Members and developing talent, and ensuring a safe and positive environment and experience for Team Members and Members.

Major Tasks, Responsibilities, and Key Accountabilities

• Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
• Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
• Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the "why’s", and keeping messaging simple.
• Exhibits strong decision‑making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives.
• Maintains awareness of local competition and current trends in the retail marketplace.
• Controls operating costs and establishes operational efficiencies.
• Implement new concepts to maximize profitability.
• Embraces the Company’s core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations.
• Meets planned profit objectives through effective techniques, technological improvements and productivity enhancements.
• Monitors expenses and adjusts expenditures as necessary to achieve profit objectives.
• Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office.
• Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover).

Qualifications

• 4 years of experience as a retail store, supermarket, or warehouse operations manager required.
• A strong drive for results and solid work ethic is required. Must be honest, straight‑forward and committed to providing high levels of service to members.
• Excellent communication skills required. Must be able to lead and motivate a large team.
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution required.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities, including managing/supervising cross‑functional teams, training team members, and driving and communicating results.
• Open shift availability required.
• At least 18 years of age.

Environmental Job Conditions

Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping.

Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.

Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

Compensation

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $105,000.00–$135,000.00.