Club Manager

Troon; Orlando (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) Retirement

Paid time off

Job summary

Paradiso Grande in Orlando, FL, seeks a hands‑on, full‑time Club Manager to lead day‑to‑day operations of a growing residential club community. You will balance hospitality, financial accountability, and resident relations, reporting to Troon leadership and the Board.

The ideal candidate will oversee amenity and clubhouse operations, staff development, and operational processes to deliver a high level of service to residents.

Qualifications

• Bachelor’s degree or 4–6 years of related experience or training.
• ServSafe certification required.
• Experience in residential club, country club, hospitality, or amenity operations.
• Strong leadership and communication skills.
• Ability to review budgets and monitor expenses.

Responsibilities

• Oversee day‑to‑day club and amenity operations.
• Lead budgeting, planning, and vendor management.
• Coordinate with Board and department leaders to deliver service.
• Direct maintenance, engineering, and facilities teams.
• Conduct staff meetings and training programs.
• Ensure emergency procedures are followed and safety standards maintained.

Skills

Hospitality operations

Team leadership

Budget management

Vendor management

Project management

Resident communications

Facilities operations

RFP/Procurement

HOA knowledge

Education

Bachelor’s degree / 4–6 years related experience

Tools

POS systems

Job description

Paradiso Grande, located in Orlando, FL, is pleased to announce an excellent career opportunity for a full-time Club Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality‑focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Summary

We are seeking an experienced and hands‑on Club Manager to lead the day‑to‑day operations of a growing residential club community in Orlando, Florida. This role requires a leader who can balance hospitality, operational discipline, financial accountability, and strong communication with residents, Board members, committees, and the onsite team.

The Club Manager will oversee the community’s amenity and clubhouse operations, including food and beverage, racquet sports, fitness, pool operations, facilities, lifestyle programming, and administrative functions. Working closely with Troon leadership and the Board of Directors, this individual will be responsible for creating a consistent club experience, developing the onsite leadership team, improving operating processes, and ensuring the community delivers a high level of service to its residents.

The ideal candidate is visible, approachable, organized, and comfortable operating in a complex HOA environment. They should be equally capable of engaging with residents, coaching department leaders, reviewing financial performance, managing vendors, addressing facility needs, and working with the Board on longer‑term priorities.

The candidate will provide oversight of amenity and clubhouse operations, facilities, and related services. Assists in supervising the day‑to‑day technical and mechanical operations of the clubhouse and community amenities.

This is an opportunity for a strong club or hospitality professional to take ownership of an operation that is continuing to evolve and help shape the next phase of the community’s resident and club experience.

Key Responsibilities

Ensures efficient project management for the property.

Oversees projects and advises on best practices.

Prepares and reviews projects and purchase orders for mechanical, engineering, computer, HVAC, plumbing, electrical, and other operating systems.

Pre‑approves, receives, and maintains inventory control for project, maintenance, engineering, and equipment orders valued above $500.

Assists with budget preparation in technical and operational areas.

Assists in interviewing, hiring, training, planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; addressing complaints; and resolving problems.

Activates appropriate emergency procedures in the event of a fire, accident, weather, or medical emergency.

Reviews current‑day projects and assigns priorities as needed.

Assists in managing department members, including Engineering, Building Maintenance, Plumbing, Electrical, Painting, and other mechanical and related contractors.

Assists in monitoring projects and correlating them to business volume and operational plans, including manpower, productivity, costs, and other expenses.

Relays pertinent information to key staff, including the Executive Chef, Beverage Manager, Catering Manager, Executive Offices, Concierge, Membership Office, and other department leaders as needed.

Conducts regular staff meetings with colleagues, subordinates, and related parties.

Ensures effective orientation and training are provided to each new associate. Assists in developing ongoing training programs.

Maintains regular and reliable attendance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Knowledge/Skill

• Knowledge of hospitality POS systems, applications, hardware, and software.
• Knowledge of basic mechanical systems, including electricity, plumbing, and HVAC.
• Experience in residential club, country club, hospitality, or amenity operations.
• Experience overseeing food and beverage, fitness, pool, racquet sports, facilities, and lifestyle programming.
• Strong understanding of HOA and residential community operations.
• Ability to work effectively with residents, Board members, committees, vendors, and onsite department leaders.
• Strong organizational, communication, leadership, and problem‑solving skills.
• Ability to review budgets, monitor expenses, and support financial accountability.

Education and Experience

Bachelor’s degree (BA) from a four‑year college or university; or four to six years of related experience or training; or an equivalent combination of education and experience.

Certificates/Licenses

ServSafe certification required.

Physical Requirements

Frequently stands, walks, talks, and hears. Regularly uses hands to finger, feel, or handle; reaches with arms and hands. Occasionally sits, stoops, kneels, crouches, or crawls. Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.

Noise level is moderate.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.