Club Manager

Anytime-Fitness; Murray Hill (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Anytime-Fitness in Florida is seeking a dynamic Club Operations Leader to drive memberships, training and merchandise sales while coaching a team and managing KPIs.

You will execute local marketing, post on social media, and focus on member experience, cancellations, and delinquent accounts. Strong leadership and organizational skills are essential. CPR/First Aid certified preferred.

Qualifications

• High school diploma or equivalent is required.
• Personal Training Certification is a plus.
• 1–3 years of sales experience preferred.
• CPR, First Aid and AED certification preferred; ability to obtain certifications is required.

Responsibilities

• Drive membership, training, and merchandise sales.
• Lead daily operations and review KPIs; coach and develop staff.
• Execute marketing campaigns and social media outreach as directed.
• Maintain club facilities and equipment for safety and appearance.
• Follow up with members and prospects to reduce delinquencies.
• Review club reports to identify trends and adjust strategies.
• Grow and sustain the Personal Training department with sessions as needed.
• Attend weekly meetings and participate in trainings.
• Collaborate with leadership to ensure club success.

Skills

Leadership

Communication

Organization

Multitasking

Self-starter

Education

High school diploma

Personal Training Certification a plus

CPR/First Aid/AED preferred

Tools

MS Office

CRM software

Job description

Description

JOB SUMMARY:

Responsible for daily operations in the club and help drive daily memberships and personal training revenue through coaching and KPIs.

DUTIES/RESPONSIBILITIES:

• Drive membership, training, and merchandise sales.
• Drive sales by reviewing the daily sales process with club managers.
• Execute marketing campaigns as set forth by the Marketing Director, including community outreach and involvement.
• Post on club’s social media accounts to enhance engagement, community, and culture.
• Focus on member experience, including proper follow-up to members, and prospects.
• Actively review and ensure follow up on delinquencies occurs. Collect on delinquent member accounts as necessary.
• Qualify, inform, inspire, and convert prospects to club members.
• Clean and maintain the club and equipment.
• Perform weekly bank deposits, till counts, and inventory counts.
• Help prevent cancellations and cancel or freeze memberships as necessary.
• Auditing Personal Training and Client tracking.
• Review and approve time off requests and timecards on a weekly basis.
• Review and analyze club reports to improve strategies and identify trends.
• Responsible for growing and sustaining a Personal Training department which may include training sessions as needed.
• Attend regular weekly/monthly meetings and training opportunities.
• Responsible for reviewing and maintaining KPIs for your club.
• Support the development of your team by leading meetings, setting goals, and completing performance evaluations.
• Partner with the Lead Manager or Regional Manager to ensure club success, whichever applies to your club.

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.
• Must be able to lift 50 pounds.