Join to apply for the Club Manager role at Baseline Fitness
- Recruit, hire, train, schedule, and supervise team members.
- Oversee member service to ensure all team members provide excellent customer service at all times.
- Be actively involved in front desk tasks: greeting members, giving gym tours, handling member questions/issues, etc.
- Support team members and club members.
- Create and maintain a positive image for the club.
- Coach and counsel team members to meet company standards.
- Ensure the gym opens and closes promptly.
- Train staff on current marketing promotions.
- Complete the manager onboarding in Paycom for new hires.
- Ensure the club is open and adequately staffed during all hours.
- Implement and adhere to all company policies and procedures.
- Manage supplies and inventory tracking.
Benefits include:
- Dollars for Scholars Program
- Employee Appreciation Program
- Free membership for self and one family member or friend
- Health, Dental, and Vision Insurance
- Critical Illness, Short Term Disability, Voluntary Life, and Pet Insurance
- HSA and Advancement Opportunities
Required behaviors:
- Exceptional customer service
- Active listening and empathy
- Problem solving
- Diplomacy and tact
- Effective communication
Minimum qualifications:
- Honesty and strong work ethic
- At least 1 year of managerial experience
- Strong customer service, communication, organizational, and leadership skills
- Basic computer proficiency
Physical demands:
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Ability to lift up to 50 lbs. less than 30% of the time