Club Fitting Manager

2nd Swing Golf; Wilmington (DE); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in golf retail is seeking a Fitting Manager to lead a dedicated team. This role requires excellent communication skills, the ability to multitask, and a focus on driving fit excellence. Responsibilities include coaching the team, ensuring quality service, and collaborating with other departments to maximize efficiency and customer satisfaction.

Qualifications

• Excellent communication and engaging personality.
• Strong problem-solving skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Coach and manage the Fitting Team.
• Ensure a full fitting schedule and staff accordingly.
• Provide exceptional service to customers.

Skills

Communication

Problem Solving

Engaging Personality

Multitasking

Education

Bachelor’s Degree

Club Fitting Certification

Job description

Job Details

Description

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. They will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Key Functions, Responsibilities And Tasks

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
• Share product knowledge with golfers while making personal recommendations based on talent and skill level
• Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
• Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
• Ability to delegate as well as work alongside team members to provide the highest level of service to customers
• Contribute to team effort by accomplishing rocks and to-dos as needed
• Willingness to do what it takes to meet deadlines
• Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday
  
  

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this description and other duties, as assigned, may be part of the job.

Required

• Excellent communication, engaging personality and success oriented
• Computer literacy and general aptitude for learning new software or web based applications
• Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
• Strong problem solving skills and the ability to be thorough and accurate
  
  

Preferred

• Bachelor’s Degree or equivalent business experience
• Club Fitting Certification