Club Fitting Manager

2nd Swing Golf; Wilmington (DE); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

401k with company match

Health Insurance

HSA/FSA options

Discounted Merchandise

Continued Training and Development

Work Life Balance

Job summary

The Fitting Manager at 2nd Swing Golf will lead a team of fit specialists, drive club fitting excellence, and maintain a high level of service and sales performance. You will coach staff, schedule fittings, and collaborate with Operations, Sales and DC teams to meet objectives.

Qualifications include 5 years of studio or tour club fitting, Trackman certification, strong communication skills, and proficiency with club fitting software. Competitive hourly pay and benefits are offered.

Qualifications

• 5 years of Studio or Tour Club Fitting Experience
• Club Fitting Certifications including Trackman
• Excellent communication, engaging personality and success oriented
• Computer literacy and general aptitude for learning new software
• Ability to multitask and work in a fast-paced environment
• Strong problem solving skills and thoroughness

Responsibilities

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
• Share product knowledge with golfers while making personal recommendations
• Work one-on-one with each golfer to ensure exceptional service and maximize sales
• Direct the team to provide support to other departments during the off-season
• Ability to delegate as well as collaborate to provide high-level service
• Exhibits Core Values of Teamwork, Professionalism, Passion and Positive Attitude

Skills

Club Fitting

Trackman

Team Leadership

Customer Service

Communication

Multitasking

Tools

Trackman

Job description

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. This role will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Responsibilities:

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
• Share product knowledge with golfers while making personal recommendations based on talent and skill level
• Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
• Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
• Ability to delegate as well as work alongside team members to provide the highest level of service to customers
• Contribute to team effort by accomplishing rocks and to-dos as neededWillingness to do what it takes to meet deadlines
• Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday

Required Qualifications:

• 5 years of Studio or Tour Club Fitting Experience
• Club Fitting Certifications including Trackman
• Excellent communication, engaging personality and success oriented
• Computer literacy and general aptitude for learning new software or web based applications
• Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
• Strong problem solving skills and the ability to be thorough and accurate

Physical Requirements:

• Prolonged periods of standing, walking and bending.
• Must be able to lift up to 40 pounds at times.
• Ability to work 40 hours per week, as well as opportunities for overtime during busier seasons.
• Employee Programs
• Paid Time Off and Holidays
• 401k with eligible company match
• Health Insurance
• HSA/FSA options
• Discounted Merchandise
• Continued Training and Development
• Work Life Balance

Compensation:

• $28 - $42 per hour based on previous experience and qualifications.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.