Club Fitting Manager

2nd Swing, Inc.; West Palm Beach (FL); On-site; USD 66,000 - 96,000; Full time

Benefits offered by this job

Health Insurance

401k match

Paid Time Off

HSA/FSA

Discounted Merchandise

Continued Training

Work-Life Balance

Job summary

2nd Swing, Inc. is seeking a Fitting Manager in West Palm Beach to lead a driven team of fitting specialists. You will ensure a full, efficient fitting schedule, provide expert product guidance, and drive sales while maintaining exceptional service standards.

The role requires strong communication, a professional demeanor, and the ability to coordinate across departments to meet goals. A dynamic, customer-centric environment awaits.

Qualifications

• Bachelor’s Degree or equivalent business experience.
• Excellent communication, engaging personality, and success orientation are essential.
• Computer literacy and aptitude for learning new software.
• Ability to multitask in a fast-paced environment.
• Strong problem solving skills and thoroughness.

Responsibilities

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Set goals, priorities, and plan to produce quality results
• Share product knowledge with golfers and make recommendations
• Work one-on-one with golfers to ensure exceptional service and maximize sales
• Direct the team to support Operations, Sales, and DC during off-season
• Demonstrate teamwork, professionalism, and a positive attitude daily

Skills

Excellent communication

Engaging personality

Success oriented

Education

Bachelor’s Degree or equivalent business experience

Job description

West Palm Beach Store
3942 Northlake Blvd
West Palm Beach, FL 33403, USA

West Palm Beach Store
3942 Northlake Blvd
West Palm Beach, FL 33403, USA

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. They will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Responsibilities:

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
• Share product knowledge with golfers while making personal recommendations based on talent and skill level
• Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
• Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
• Ability to delegate as well as work alongside team members to provide the highest level of service to customers
• Contribute to team effort by accomplishing rocks and to-dos as needed
• Willingness to do what it takes to meet deadlines
• Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this description and other duties, as assigned, may be part of the job.

Preferred Qualifications:

• Bachelor’s Degree or equivalent business experience

Required Qualifications:

• Excellent communication, engaging personality and success oriented
• Computer literacy and general aptitude for learning new software or web based applications
• Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
• Strong problem solving skills and the ability to be thorough and accurate

Physical Requirements:

• Prolonged periods of standing, walking and bending.
• Must be able to lift up to 40 pounds at times.
• Ability to work 40 hours per week, as well as opportunities for overtime during busier seasons.
• Employee Programs
• Paid Time Off and Holidays
• 401k with eligible company match
• Health Insurance
• HSA/FSA options
• Discounted Merchandise
• Continued Training and Development
• Work Life Balance

Compensation:

• Starting pay range is $66,000 - $96,000 based on previous experience.

Qualifications

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Education

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.