Club Fitting Manager

2nd Swing, Inc.; The Colony (TX); On-site; USD 38,572 - 57,859; Full time

Benefits offered by this job

Paid Time Off and Holidays

401k with company match

Health Insurance

Discounted Merchandise

Job summary

2nd Swing, Inc. in The Colony, TX is looking for a Fitting Manager to lead a passionate team in delivering exceptional club fitting services. This role requires over 5 years of relevant experience and strong communication skills to manage and motivate staff, ensuring high-quality service and sales.

The successful candidate will work proactively to meet deadlines and establish priorities, providing personalized customer experiences while embodying 2nd Swing's core values.

Qualifications

• 5 years of Studio or Tour Club Fitting Experience.
• Ability to multitask and work in a fast-paced environment.
• Strong problem solving skills with accuracy.

Responsibilities

• Coach and develop the Fitting Team.
• Ensure scheduling and staffing for fittings.
• Provide exceptional service and recommendations to golfers.

Skills

Excellent communication

Problem solving skills

Computer literacy

Club fitting experience

Education

Bachelor’s Degree or equivalent business experience

Tools

Trackman

Job description

Dallas Store
4700 State Highway 121
Suite 200
The Colony, TX 75056, USA

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. They will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Responsibilities:

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
• Share product knowledge with golfers while making personal recommendations based on talent and skill level
• Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
• Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
• Ability to delegate as well as work alongside team members to provide the highest level of service to customers
• Contribute to team effort by accomplishing rocks and to-dos as needed
• Willingness to do what it takes to meet deadlines
• Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this description and other duties, as assigned, may be part of the job.

Preferred Qualifications:

• Bachelor’s Degree or equivalent business experience

Required Qualifications:

• 5 years of Studio or Tour Club Fitting Experience
• Club Fitting Certifications including Trackman
• Excellent communication, engaging personality and success oriented
• Computer literacy and general aptitude for learning new software or web based applications
• Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
• Strong problem solving skills and the ability to be thorough and accurate

Physical Requirements:

• Prolonged periods of standing, walking and bending.
• Must be able to lift up to 40 pounds at times.
• Ability to work 40 hours per week, as well as opportunities for overtime during busier seasons.

Compensation:

• $28 - $42 per hour based on previous experience and qualifications.
• Employee Programs
• Paid Time Off and Holidays
• 401k with eligible company match
• Health Insurance
• HSA/FSA options
• Discounted Merchandise
• Continued Training and Development
• Work Life Balance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.