Cloud Systems Administrator

Liberty Center One; Royal Oak (MI); On-site; USD 75,000 - 95,000; Full time

Job summary

Liberty Center One, located in Royal Oak, Michigan, is looking for a full-time Systems Administrator to manage and provide exceptional customer support for our cloud services. The ideal candidate will have strong skills in Linux and Windows environments, along with proven expertise in systems management.

You will be part of a collaborative team, responsible for daily system administration and support tasks, while contributing to a fast-paced and tech-driven work culture.

If you're a motivated professional ready to tackle challenges in cloud solutions, we encourage your application.

Qualifications

• Minimum 8 years in the IT industry.
• Excellent written and verbal communication skills.
• Excellent time management skills.
• Sense of urgency for task completion and customer satisfaction.

Responsibilities

• Provide exceptional customer support experience for clients.
• Daily management of Linux & Windows hosted VMs.
• Support and administer Veeam backup and disaster recovery.
• Assist in maintenance of data center operations.

Skills

Critical thinking and problem-solving skills

Customer service and interpersonal skills

SMTP, DNS, TCP/IP

Linux/Apache/MySQL/PHP

VMWare ESX Hypervisor

LAN/WAN knowledge and troubleshooting

MS Windows Server and Active Directory

Education

Focus of study in Information Systems

Tools

Veeam Backup Software

AWS

Azure

Job description

Summary: LCO is a highly regarded hosting and cloud services provider looking for a full-time Systems Administrator to join our fast-paced & high-tech work environment. At LCO, we’re focused on providing leading-edge cloud solutions and superior customer support for small and mid-sized businesses. We offer a wide range of benefits and opportunities for advancement, along with a collaborative work environment that promotes interaction and camaraderie among all team members.

Job Description/Requirements

• Provide exceptional customer support experience for our clients
• Daily management and administration of Linux & Windows hosted VM’s residing within LCO data centers, utilizing OpenStack management platforms
• Intermediate and advanced support for web & database servers, applications, and end-users
• Support and administration of Veeam backup & disaster recovery solution offerings
• Support and administration of Citrix XenApp/XenDesktop server farm
• Assist in the maintenance of data center operations as needed
• Shared responsibility of after-hours on-call duties as assigned

Required/Mandatory Skills

• Ability to use critical thinking and apply to problem-solving skills
• Exceptional customer service and interpersonal skills are a must
• Intermediate to strong competency with SMTP, DNS, and TCP/IP; Intermediate to strong skills with Linux/Apache/MySQL/PHP
• Intermediate to strong skills with VMWare ESX Hypervisor
• Intermediate to advanced LAN/WAN knowledge and troubleshooting capabilities
• Intermediate to an advanced working knowledge of MS Windows Server and Active Directory
• Must be a quick learner with a desire to work in a team-oriented environment

Desired/Optional Skills

• Veeam Backup Software
• Solutions Architect/Sales Engineer experience a plus
• AWS and/or Azure competency a plus

Qualifications

• Focus of study in Information Systems is an asset
• Minimum 8 years in the IT Industry
• Excellent written and verbal communication skills
• Excellent time management skills and proven ability to multi-task competing priorities
• A sense of urgency for task completion and customer satisfaction are a must

Cultural Fit

• Team members must share our common set of core values: Trust, Expertise, and Vision
• We have a strong sense of urgency and work with intensity. We want our clients to be served at the highest level as soon as possible.
• We believe that the employee/employer relationship is a two-way street based on give and take. With that comes mutual respect and flexibility on both sides.
• We believe that everyone should have a voice and a seat at the table. Your ideas are welcome here.
• We believe that happy Employees lead to happy Customers.
• We operate in a team environment, while also demonstrating the ability to take initiative on your own and be a self-starter.
• We believe that a strong work ethic, a drive for continuous improvement, and the ability to share a good laugh each day with your co-workers are key ingredients for a successful team.

If you are a hard worker with excellent communication, teamwork and project skills, we would love to talk with you. Please be prepared to demonstrate your knowledge via a skills assessment exercise as part of the qualification process. Qualified applicants should send their resume and salary requirements [e-mail] . Absolutely no phone calls and no recruiters.

• Royal Oak, MI / Cincinnati, OH (On-site with some flexibility)
• Liberty Center One – A leading regional cloud infrastructure and datacenter services provider, named to the Inc. 5000 list three consecutive years.