Cloud Solutions Program Manager

Honda North America; California, Torrance (MO, CA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Team Manager for their Service Technical IT Applications unit. This leadership role is pivotal in overseeing critical applications, driving innovation, and managing a talented team. The ideal candidate will possess a strong IT background with significant experience in project management and team leadership. As the team embarks on modernization efforts incorporating AI technologies, your expertise will guide the transformation and ensure alignment with business objectives. Join a forward-thinking company that values innovation and teamwork, and help shape the future of mobility.

Benefits

Competitive salary

Regional Bonus

Manager Lease Car Program

Industry-leading benefits

Paid time off

Company-paid disability insurance

401(K) with company match

Education reimbursement

Wellbeing programs

Community engagement programs

Qualifications

• 8+ years in IT/Information Services with supervisory experience.
• Experience in budgeting and vendor management.

Responsibilities

• Lead the Warranty and Honda/Acura Care Apps IT team.
• Provide technical and solution leadership for multiple projects.

Skills

Project Management

Team Management

Problem-Solving

Effective Communication

Technical Leadership

Education

Bachelor in IT/Computer Science

Tools

Microsoft

Salesforce

Job description

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

Job Purpose

The Service Technical IT Applications unit is seeking a highly motivated, team-oriented, and customer-focused Team Manager. This leadership role encompasses responsibility for numerous critical applications, including over 10 applications in the Warranty area and Honda Care/Acura Care applications. The Warranty applications are currently undergoing significant transformations incorporating AI technologies, with plans for further modernization and adding GenAI technologies in the future.

The Honda Care/Acura Care is going through a significant modernization effort right now. This position involves providing delivery and technical leadership and guiding the delivery team to ensure alignment with unit, department, divisional, and AHM business unit objectives. The Team Manager will oversee multiple projects, including business transformation initiatives utilizing modern technology and platforms for the Service division and working with global teams.

• Strategic Leadership
• Team Management
• Project and Support Oversight
• Technical Leadership
• Governance and Compliance
• Innovation and Improvement
• Budget Management
• Talent Acquisition

The ideal candidate will be a proactive leader who can drive innovation, foster teamwork, demonstrate a strong service orientation, and deliver results in a dynamic IT environment. They will serve as a role model for teamwork and contribute to the overall success of the organization.

Key Accountabilities

• Vision & Strategy: Lead the Warranty and Honda/Acura Care Apps IT team to support the Service and Planning business unit with their application needs.
• Build and maintain high performing IT teams: Foster associate development and long-term capability by teaching, coaching, and mentoring, integrated with consistent and effective individual performance management.
• Achieve project goals: As approved annually, including schedule, budget, and quality commitments.
• Provide Technical and Solution Leadership: Design technical solutions, provide architecture oversight, and conduct code reviews.
• Promote IT capabilities: Build relationships and networks to meet internal and external customer needs.

Qualifications, Experience, and Skills

• IT / Computer Science related Bachelor Degree and/or equivalent work experience
• 8+ years in IT/Information Services
• 5+ years supervisory, resource management, vendor management experience
• Experience supporting IT Delivery, preferably in automotive industry
• Experience managing multiple large projects and platforms
• Strong project management skills
• Effective communication skills at all organization levels
• Problem-solving and root cause analysis skills
• Experience in budgeting, vendor contracts, SOW, RFP & RFQ processes
• Knowledge of SOX, PII, data privacy, security, governance
• Experience with software development and implementation teams (Microsoft, Salesforce, etc.)
• Technical architecture design and oversight experience

Visa sponsorship issues

This position is not eligible for any work visa sponsorship.

What differentiates Honda and makes us an employer of choice?

Total Rewards:

• Competitive salary based on experience and location
• Regional Bonus (when applicable)
• Manager Lease Car Program (includes car, maintenance, insurance)
• Industry-leading benefits (medical, dental, vision, Rx)
• Paid time off, holidays, shutdown
• Company-paid disability insurance
• 401(K) with company match and additional contributions

Career Growth:

• Opportunities for advancement and mobility
• Education reimbursement and training programs

Additional Offerings:

• Lifestyle and childcare reimbursement accounts
• Elder care support
• Tuition assistance and student loan repayment
• Wellbeing programs
• Community engagement programs
• Product programs and onsite drinks

Honda is an equal opportunity employer and considers qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.