CLOUD PROFESSIONAL SERVICES MANAGER

Canonical; San Jose (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading tech company looking for a Cloud Professional Services Manager to oversee a field engineering team. The role involves managing technical projects, coaching engineers, and collaborating with various teams while offering a supportive remote work environment and competitive salary.

Benefits

Distributed work environment

Learning and development budget of USD 2,000 / year

Performance reviews and benefits

Travel opportunities

Qualifications

• Knowledge of Kubernetes, OpenStack, AWS, GCP, Azure, Ceph is crucial.
• Experience in technical presales is needed.
• Strong communication skills in English required.

Responsibilities

• Lead and develop a team of engineers.
• Coach, mentor, and provide career guidance.
• Implement engineering processes and represent your team externally.

Skills

Knowledge of cloud technologies

Linux expertise

Networking expertise

Strong communication skills

Leadership experience

Mentorship experience

Technical presales experience

Job description

Join to apply for the Cloud Professional Services Manager role at Canonical .

This role involves leading a Professional Services team (Field Engineering) to assist customers with Canonical's open source solutions across public clouds and data centers. Responsibilities include managing a team of engineers, participating in technical presales, and designing cloud solutions involving technologies such as OpenStack, Kubernetes, and more.

Location : Home-based, managing a team in your time zone.

Key Responsibilities

• Lead and develop a team of engineers.
• Coach, mentor, and provide career guidance.
• Implement engineering processes and represent your team externally.
• Plan and oversee project progress.
• Collaborate with leadership and other teams.

Desired Skills and Experience

• Knowledge of cloud technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph).
• Linux and networking expertise.
• Experience in technical presales.
• Strong communication skills in English.
• Leadership and mentorship experience.
• Willingness to travel up to 40%.

Preferred Additional Skills

• Spanish or French language skills.
• Python knowledge.
• Experience with external partners and stakeholder feedback.

What We Offer

• Distributed work environment with biannual team sprints.
• Learning and development budget of USD 2,000 / year.
• Performance reviews, benefits, and travel opportunities.

About Canonical

Canonical is a leader in open source, publishing Ubuntu and driving innovation in AI, IoT, and cloud computing. We are a remote-first company committed to diversity and excellence.

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