Cloud Professional Services Manager

Canonical; Minneapolis (MN); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company in open source seeks a Cloud Professional Services Manager to lead a team of engineers, ensuring high-quality results and collaboration across various industries. This remote role involves mentoring, technical presales, and developing engineering talent while managing a distributed team. Candidates should possess strong cloud computing knowledge and excellent communication skills.

Benefits

Competitive Compensation

Annual Reviews

Performance Bonuses

Learning Budget

Travel Opportunities

Qualifications

• Experience in leading and mentoring engineers.
• Knowledge of cloud computing technologies.
• Strong communication skills in English.

Responsibilities

• Lead and develop a team of engineers.
• Implement disciplined engineering processes.
• Collaborate with leadership and other teams.

Skills

Cloud Computing

Communication

Mentoring

Organizational Skills

Education

High School Diploma

University Degree

Tools

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Linux

Job description

Join to apply for the Cloud Professional Services Manager role at Canonical.

This is an opportunity to lead a Professional Services team (also known as Field Engineering), helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The team works with technologies such as Ubuntu, virtualization, private cloud, Kubernetes, MLops platforms, and data platforms. As the company expands into new industries like telecom, finance, healthcare, and media, it develops new open source solutions to meet industry-specific needs.

The Role

The Cloud Professional Services Manager is responsible for line management, career guidance, developing engineering talent, and representing the team technically. The role involves active participation in technical presales and collaboration with other teams and customers.

Location

This role is home-based, managing a team within your time zone.

Key Responsibilities

1. Lead and develop a team of engineers from graduate to senior levels.
2. Work remotely within a single major time zone.
3. Mentor, coach, and provide career development feedback.
4. Measure and improve team health indicators.
5. Implement disciplined engineering processes.
6. Represent your team and products to stakeholders, partners, and customers.
7. Develop and promote best engineering and organizational practices.
8. Plan and oversee progress on goals and projects.
9. Collaborate with leadership and other teams.

Qualifications

• Knowledge of cloud computing technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph).
• Practical Linux and networking experience.
• Experience in technical presales.
• Strong communication skills in English.
• Experience in leading and mentoring engineers.
• Organizational skills to ensure timely, high-quality results.
• High academic achievement (high school and preferably university).
• Willingness to travel up to 40%.

Additional Skills

• Second language (Spanish or French) preferred.
• Python knowledge.
• Experience with external partners and stakeholder feedback.

What We Offer

Competitive worldwide compensation, annual reviews, performance bonuses, benefits, and a distributed work environment with biannual in-person team sprints. Additional perks include a learning budget, travel opportunities, and more.

About Canonical

Canonical is a leader in open source, publishing Ubuntu and supporting AI, IoT, and cloud platforms. We are a remote-first company committed to excellence and diversity, fostering a workplace free from discrimination.