Cloud Operations Support Engineer Santa Clara, CA

Druva; Santa Clara, Northern (CA, KY); Hybrid; USD 108,000 - 151,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Life & disability insurance

Job summary

Druva is seeking a Cloud Operations Engineer to support, maintain, and scale cloud infrastructure in a FedRAMP-certified environment. You will work with AWS/Azure, containerized apps, and observability tooling to deliver reliable, highly available services for our customers.

Responsibilities include deployments, incident response, and automation development. A federal-ready candidate with security clearance is highly valued.

Qualifications

• Minimum 2 years of related cloud operations experience or an advanced degree.
• Proficiency in AWS and Azure services.
• Experience with containerized applications (ECS, Kubernetes, Docker).
• Experience with observability/monitoring (Grafana, OpenSearch).
• Experience with a SIEM application.
• Familiar with one programming language (Python or Go).
• In-depth knowledge of Infrastructure as Code (Terraform, CloudFormation).
• Usage of Linux (Ubuntu, RHEL) deployments and patching.
• U.S. citizenship for Federal engagements; security clearance a strong plus.

Responsibilities

• Monitor and manage cloud infrastructure; perform Friday deployments and patches.
• Support AWS and Azure services; collaborate with DevOps, support and QA.
• Develop IaC and automation scripts for testing and deployment.

Skills

AWS

Azure

Kubernetes

Docker

Grafana

OpenSearch

SIEM

Python

Go

Terraform

CloudFormation

Education

Advanced degree

Tools

Terraform

CloudFormation

Grafana

OpenSearch

Kubernetes

Docker

AWS

Azure

Job description

About Druva

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About the Role

As a Cloud Operations Engineer at Druva, the industry leader in Cloud Data Protection and Management, you will play a key role in supporting, maintaining, and scaling cloud infrastructure within a fast-paced, complex, and FedRAMP-certified environment. Working under general guidance, your focus will be on developing professional expertise in cloud operations, addressing tasks of moderate scope, proactive monitoring, and assisting cross-functional teams to deliver reliable, highly available solutions for our growing customer community.

Responsibilities:

• Participate in weekly team meetings, working closely with devops, support, and quality assurance
• Monitor and manage all cloud infrastructure, including Friday evening deployments ofproduction updates and OS patches
• Support various AWS and Azure services being utilized and gain foundational expertiseacross primary infrastructure components

Incident Response and Troubleshooting:

• Prioritize and address tickets related to server, network, and storage issues
• Provide escalated support for problems and incidents
• Ensure incident resolution is within the defined SLA (Service Level Agreement)

Automation and Monitoring:

• Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform,CloudFormation) and automation scripts for testing and deployment.
• Configure and deploy supporting tools for proactive monitoring, observability, andsecurity (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch)

Communication and Collaboration:

• Effectively communicate project updates and tasks to the Operations team andstakeholders in other departments
• Collaborate with cross-functional teams to ensure seamless cloud operations

Expectations:

• Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotatingbasis
• Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment
• Develop and monitor dashboards to track real-time metrics

Experience & Skills:

• Minimum of 2 years of related experience (or an advanced degree withoutexperience, or equivalent work experience)
• Proficiency in AWS and Azure services (or another Cloud Provider).
• Experience with containerized applications (ECS, Kubernetes, Docker)
• Experience with observability and monitoring (Grafana, OpenSearch)
• Experience with an SIEM (Security Incident and Event Management) application
• Familiarity with one programming language (Python, Go)
• Familiar with Infrastructure as Code (Terraform, CloudFormation)
• Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)
• U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus.

Certifications (Bonus):

• AWS, Azure, RHEL, CCNA

Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

What We Offer

The pay range for this position is expected to be between $108,000 and $151,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

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Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [e-mail]

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