Cloud Native (Azure) SRE L2 Engineer

TechDigital Group; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking an SRE L2 Engineer to support our Azure cloud-native infrastructure. Responsibilities include monitoring cloud services, troubleshooting incidents, and developing automation scripts. Ideal candidates have over 3 years of SRE or DevOps experience and strong Azure knowledge.

The role requires familiarity with Kubernetes, Linux administration, and various monitoring tools. Join us to enhance system reliability and contribute to compliance efforts in a dynamic tech environment.

Qualifications

• 3+ years of experience in SRE, DevOps, or Linux Administration.
• Strong knowledge of Azure services including VMs, VNET, and NSG.
• Experience with containerization using Kubernetes and Docker.

Responsibilities

• Monitor and troubleshoot Azure cloud services and Kubernetes clusters.
• Provide L2 support for production incidents and perform root cause analysis.
• Develop and maintain automation scripts for operational tasks.

Skills

Azure cloud services

Linux Administration

Monitoring tools

Scripting in Bash

Kubernetes

Tools

Azure Monitor

Grafana

Prometheus

ServiceNow

Job description

Job Summary

We are looking for an SRE L2 Engineer to support and maintain our Azure cloud-native infrastructure, ensuring high availability, performance, and security. The ideal candidate will be responsible for monitoring, troubleshooting, incident resolution, and automation of cloud services, working closely with L3 and engineering teams to improve system reliability.

Key Responsibilities

• Monitor and troubleshoot Azure cloud services, Kubernetes clusters, and Linux-based workloads.
• Provide L2 support for production incidents, perform root cause analysis (RCA), and elevate to L3 when needed.
• Respond to and resolve alerts using Azure Monitor, Prometheus, Grafana, and Splunk.
• Assist in managing Infrastructure as Code (Terraform, Bicep, ARM Templates) for deployments.
• Develop and maintain automation scripts in Bash, PowerShell, or Python for operational tasks.
• Monitor system health, logs, and performance metrics, ensuring optimal uptime.
• Optimize resources and support cost-saving initiatives in Azure.
• Follow best practices for security hardening, patching, and vulnerability management.
• Support compliance efforts (ISO27001, PCI DSS, GDPR, HIPAA).
• Work closely with L3, DevOps, and engineering teams to implement fixes and improvements.
• Document SOPs, incident reports, and troubleshooting guides for knowledge sharing.

Required Qualifications & Skills

Technical Expertise:

• 3+ years of experience in SRE, DevOps, or Linux Administration.
• Strong knowledge of Azure cloud services (VMs, VNET, NSG, Load Balancers, Storage).
• Experience with monitoring tools (Azure Monitor, Grafana, Prometheus, Splunk, ELK).
• Hands‑on experience with Linux system administration, troubleshooting, and automation.
• Familiarity with Kubernetes (AKS), Docker, and containerized workloads.
• Scripting knowledge in Bash, PowerShell, or Python.

Operational Excellence:

• Experience working with incident management tools (ServiceNow, Jira, PagerDuty).
• Knowledge of ITIL processes for incident, problem, and change management.

Security & Compliance:

• Understanding of IAM, RBAC, Key Vault, and security policies in Azure.
• Basic knowledge of firewalls, networking, and encryption mechanisms.

Preferred Skills (Good to Have)

• Knowledge of Ansible, Puppet, or Chef for configuration management.
• Experience with Azure DevOps, Jenkins, or GitOps workflows.
• Exposure to multi-cloud environments (AWS, GCP).
• Understanding of VoIP, SIP, RTP, and telephony technologies.