Cloud Native (Azure) SRE

TechDigital Group; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking an SRE L2 Engineer to support and maintain Azure cloud-native infrastructure, emphasizing high availability and performance. The successful candidate will monitor services, troubleshoot incidents, and automate operations, enhancing system reliability through collaboration with engineering teams.

Candidates should have over 3 years of relevant experience and strong expertise in Azure cloud services, Linux administration, and monitoring tools. This position is essential for maintaining optimal system performance while ensuring compliance with security standards.

Qualifications

• 3+ years of experience in SRE, DevOps, or Linux Administration.
• Strong knowledge of Azure cloud services (VMs, VNET, NSG).
• Hands-on experience with Linux system administration and troubleshooting.

Responsibilities

• Monitor and troubleshoot Azure cloud services and Kubernetes clusters.
• Provide L2 support for production incidents and perform root cause analysis.
• Develop and maintain automation scripts for operational tasks.

Skills

Azure cloud services

Linux Administration

Scripting (Bash, PowerShell, Python)

Monitoring tools (Grafana, Prometheus)

Kubernetes

Incident management tools

Tools

Terraform

Azure Monitor

Splunk

Job description

Job Summary:

We are looking for an SRE L2 Engineer to support and maintain our Azure cloud-native infrastructure, ensuring high availability, performance, and security. The ideal candidate will be responsible for monitoring, troubleshooting, incident resolution, and automation of cloud services, working closely with L3 and engineering teams to improve system reliability.

Key Responsibilities:

• Monitor and troubleshoot Azure cloud services, Kubernetes clusters, and Linux-based workloads.
• Provide L2 support for production incidents, perform root cause analysis (RCA), and escalated to L3 when needed.
• Respond to and resolve alerts using Azure Monitor, Prometheus, Grafana, and Splunk.
• Assist in managing Infrastructure as Code (Terraform, Bicep, ARM Templates) for deployments.
• Develop and maintain automation scripts in Bash, PowerShell, or Python for operational tasks.
• Monitor system health, logs, and performance metrics, ensuring optimal uptime.
• Optimize resources and support cost-saving initiatives in Azure.
• Follow best practices for security hardening, patching, and vulnerability management.
• Support compliance efforts (ISO27001, PCI DSS, GDPR, HIPAA).
• Work closely with L3, DevOps, and engineering teams to implement fixes and improvements.
• Document SOPs, incident reports, and troubleshooting guides for knowledge sharing.

Required Qualifications & Skills:

• 3+ years of experience in SRE, DevOps, or Linux Administration.
• Strong knowledge of Azure cloud services (VMs, VNET, NSG, Load Balancers, Storage).
• Experience with monitoring tools (Azure Monitor, Grafana, Prometheus, Splunk, ELK).
• Hands‑on experience with Linux system administration, troubleshooting, and automation.
• Familiarity with Kubernetes (AKS), Docker, and containerized workloads.
• Scripting knowledge in Bash, PowerShell, or Python.
• Experience working with incident management tools (ServiceNow, Jira, PagerDuty).
• Knowledge of ITIL processes for incident, problem, and change management.
• Understanding of IAM, RBAC, Key Vault, and security policies in Azure.
• Basic knowledge of firewalls, networking, and encryption mechanisms.

Preferred Skills (Good to Have):

• Knowledge of Ansible, Puppet, or Chef for configuration management.
• Experience with Azure DevOps, Jenkins, or GitOps workflows.
• Exposure to multi‑cloud environments (AWS, GCP).
• Understanding of VoIP, SIP, RTP, and telephony technologies.