Cloud Migrations Manager

Atlassian Pty Ltd; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading technology company is seeking a Cloud Migrations Manager to oversee transitions to cloud services. The role involves managing high-risk projects, ensuring successful outcomes, and establishing trusting relationships with customers. Candidates should have over 5 years of experience in customer-facing roles and strong project management skills.

Qualifications

• 5+ years in a customer-facing role like professional services or consulting.
• Proven experience in leading project plans with clear communication.
• Strong influencing skills based on deep delivery knowledge.

Responsibilities

• Oversee customer transitions to cloud services.
• Manage high-risk projects and ensure successful outcomes.
• Act as escalation point for critical migration blockers.

Skills

Project management

Customer engagement

Communication

Problem-solving

Job description

A company is looking for a Cloud Migrations Manager to oversee customer transitions to cloud services.

Key Responsibilities

• Manage high-risk projects, ensuring successful outcomes and collaboration with customers to create comprehensive project plans
• Research and qualify inbound customers as "migration ready" based on their license profile and shared information
• Act as the escalation point for customers to drive urgency on critical blockers during migrations

Required Qualifications

• 5+ years of experience in a customer-facing role such as professional services, consulting, or customer success
• Skilled in leading project planning and execution, with clear communication of timelines and risks
• Strong ability to influence customer decision-making through expertise in delivery knowledge
• Proven track record in ensuring delivery excellence and demonstrating autonomy across multiple responsibilities
• Ability to build trusting relationships with customer stakeholders at all levels of authority