Cognizant Technology Solutions is currently seeking a highly skilled Service Line Specialist – CIS who will be part of the Cognizant’s Cloud, Infrastructure and Security (CIS) Sales Americas BU, catering to North America customers. This role involves supporting proactive and reactive business opportunities such as managed services and transformation across all verticals. The individual will work closely with delivery teams and participate in solution discussions, workshops, due diligence, etc. The candidate should have subject matter expertise in hyperscale and hybrid cloud & infrastructure solutions. The Service Line Specialist partners with the customer to identify areas of opportunity to improve business outcomes through digital transformation that, when implemented, lead to improved processes and end-user experiences for everyone.
Responsibilities
- Drive growth in revenue by prioritization, structuring, and leading digital Cloud & Infrastructure engagements for a $50M+ business unit and be the growth officer for that portfolio.
- Partner with practices and delivery organization to co-define and drive transformation strategy and service offerings across all areas of Cloud, Infrastructure and Security Solutions.
- Map client organization, build outstanding relationships with new business units, and build a growth strategy for developing new business opportunities for the CIS Business that covers Cloud, Infrastructure and Security.
- Forge relationships through consultative/industry leading transformative led conversation with VP/CXO decision makers across IT and business teams.
- Lead the design and implementation of digital transformation projects to enhance business processes and customer experiences.
- Oversee the development and execution of digital strategies to drive business growth and innovation.
- Provide technical expertise in Cloud, Infrastructure areas to ensure robust and scalable solutions.
- Envision and build new opportunities within existing and new businesses.
- Help account leadership and delivery leadership by highlighting risks and issues related to the engagements and support them in mitigating those. Lead client conversations for the same as needed.
- Develop and carry out Account Growth strategy and business plans for Software & Platform Engineering services.
- Responsible for growth, business development & customer relationship activities and support delivery transformation and fulfillment of key talent needs of the client.
- Work in a matrix organization, enabling prospecting and other sales management goals.
- Lead operations and maintain process and system hygiene to enable system oriented KPI’s and measurement.
- Run end-to-end lead generation, sales, business development and RFI/RFP processes (as applicable).
- Drive growth and deliver on revenue and booking (Total Commercial Value) targets.
- Lead/support financial and contract terms, negotiation, and outsourcing discussions.
Required Skills/Qualifications
- 15+ years of demonstrated experience in either Solutioning, Pre-Sales or Business Development, along with delivery transformation with hands-on Cloud & Infrastructure skills on two core areas.
- Very strong understanding and hands-on exposure/skill in hyperscale cloud, infrastructure and/or security solutions.
- At least 5+ years of hands-on experience in business development/presales/sales/practice growth and management.
- Good IT infrastructure & Cloud technical understanding covering areas such as mid-range, x86, storage, backup and archive, virtualization, data center, mainframe, database, middleware, network, Citrix and VDI, Windows 10, Active Directory, Service Desk, Desktop Engineering, Desktop Support, Messaging and Collaboration, Mobility, Public cloud, private cloud, hyper-converged systems, etc.
- Good experience in Cloud-related technologies to design and implement scalable solutions.
- Proven ability to develop and execute digital strategies that drive business growth.
- Proven ability to bring growth in technology consulting, Infrastructure practices with supporting and/or leading sales lifecycle from opportunity identification (focus on farming) to negotiation/contracting.
- Capable of working and leading clients in a consultative way to envision, structure and specify solution requirements. Demonstrated ability to run deals ranging in size from $250K to $10M+
- Strong verbal, presentation, and written communication skills. Proficient in structuring and editing presentations and proposals, using both self-generated and colleague-provided content.
- Self-drive, flexibility and ownership of objectives.
- Logical and structured approach to presenting opinions/views and interpretation of information.
- Demonstrated ability to influence CXO-level decision makers and develop followership among colleagues and subordinates.
Preferred Skills
- Experience in leading/managing structured large deals in the Banking & Financial areas.
- Technical Knowledge of agentic framework is a plus.
Home office setup (network, phone, etc.). Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.
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