Cloud Field Engineering Manager

Canonical; Charlotte (NC); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company is seeking a Cloud Field Engineering Manager to lead a team focused on implementing open source solutions across public clouds and data centers. The role emphasizes technical leadership, team development, and customer engagement, with a focus on cloud technologies such as Kubernetes and AWS. This remote position requires strong communication skills and a proactive approach to mentoring engineers. The company offers a distributed work environment, annual learning budgets, and various benefits to support employee growth and well-being.

Benefits

Distributed work environment

USD 2,000 annual learning budget

Annual pay reviews

Paid holiday, maternity, and paternity leave

Employee Assistance Programme

Travel opportunities

Qualifications

• Experience in technical presales.
• Willingness to travel up to 40%.
• Passion for developing people and leadership experience.

Responsibilities

• Lead and develop a team of engineers in presales and professional services.
• Resolve customer issues by promoting technologies.
• Manage project progress and goals.

Skills

Cloud Computing

Kubernetes

Linux

Networking

Technical Presales

Communication

Leadership

Education

Strong Academic Background

Tools

AWS

GCP

Azure

Ceph

Openstack

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, assisting customers in understanding and implementing Canonical's open source solutions across public clouds and data centers. The role involves working with a broad spectrum of cloud technologies, from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source solutions like MLops platforms and data platforms. As Canonical expands into new industries, the team develops innovative open source solutions to meet diverse customer needs.

We believe engineering managers should be outstanding engineers, comfortable troubleshooting and engaging in technical presales. They should contribute technically but focus more on guiding the team's direction and growth. We develop management skills and train engineers interested in soft skills for management roles.

Our goal is to make open source more accessible, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally based on brilliance and motivation. Our managers help teams achieve their potential and take pride in their accomplishments.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects works directly with customers to design private and public cloud solutions tailored to their workloads. The portfolio includes on-premise solutions like Openstack, MicroCloud, Ceph, and deployable solutions such as Kubernetes, Kubeflow, Spark, PostgreSQL, among others. Managers oversee deployment, testing, and handover of solutions, and participate in presales to provide technical advice.

The manager is responsible for line management, career development, technical representation, and collaboration with other teams and customers. Active participation in presales is also expected.

Location

This role is home-based, managing a team within your time zone.

Typical daily activities

• Lead and develop a team of engineers in presales and professional services
• Resolve customer issues by promoting technologies and acting as a trusted advisor
• Work remotely within a major time zone
• Mentor, coach, and provide career feedback
• Track team health indicators
• Implement engineering processes
• Represent your team and products to stakeholders and customers
• Promote best engineering and organizational practices
• Manage project progress and goals
• Collaborate with leadership and other teams

Candidate requirements

• Knowledge of cloud computing and related technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking skills
• Experience in technical presales
• Proactive, communicative, and team-oriented personality
• Excellent English communication skills
• Passion for developing people and leadership experience
• Organized with a track record of delivering quality results
• Strong academic background
• Willingness to travel up to 40%

Additional desirable skills

• Spanish or French language skills
• Python programming knowledge
• Experience working with external partners
• Stakeholder engagement experience

Benefits

Compensation is based on location, experience, and performance, with annual reviews and bonuses. Benefits include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning budget
• Annual pay reviews and recognition rewards
• Paid holiday, maternity, and paternity leave
• Employee Assistance Programme
• Travel opportunities and upgrades for company events

About Canonical

Canonical is a leader in open source innovation, publishing Ubuntu and supporting AI, IoT, and cloud platforms. We are a remote-first company committed to excellence and diversity, fostering a workplace free from discrimination. We seek to make a positive impact through our open source initiatives.