Cloud Engineering Manager (AWS)

Cloudelligent; United States; On-site; USD 130,000 - 180,000; Full time

Job summary

Cloudelligent is seeking a Cloud Engineering Manager to lead the delivery and optimization of cloud services for clients, focusing on high-quality service and customer satisfaction. This role involves managing cloud operations, leading cross-functional teams on AWS infrastructures, and ensuring effective client engagement. The ideal candidate will have significant experience in cloud technologies and a proven leadership track record.

Qualifications

• 8+ years in cloud service delivery with 4+ in leadership roles.
• In-depth AWS knowledge and experience in managing cloud environments.
• Proficient in cloud-native technologies including Kubernetes and CI/CD tools.

Responsibilities

• Oversee planning and delivery of cloud services, ensuring high quality.
• Manage resource allocation across multiple projects.
• Engage with clients to translate business needs into technical solutions.

Skills

Cloud service delivery

Client engagement

Technical leadership

DevOps practices

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Terraform

Jenkins

Docker

Job description

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Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner ! We specialize in providing bespoke cloud solutions to the Startups and SMBs. Being a next-gen cloud service provider, Cloudelligent helps businesses to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer obsessed.

Job Objective

As a Cloud Engineering Manager, you will oversee the planning, delivery, and optimization of cloud services for our clients, ensuring high-quality service, timely execution, and continuous improvement in cloud environments. You will be responsible for managing cloud service delivery operations, including leading teams, managing projects, and ensuring customer satisfaction through effective cloud solution implementation and management.

Key Responsibilities:

Technical Leadership:

• Drive the design and implementation of cloud infrastructure solutions on AWS, ensuring adherence to industry best practices, security policies, and governance standards.
• Oversee the integration of DevOps tools (Terraform, CloudFormation, Jenkins, Docker, etc.) to optimize cloud environments and improve infrastructure management through CI/CD practices.
• Ensure the successful deployment, management, and troubleshooting of cloud environments, focusing on high availability and minimal downtime.

Resource & Team Management:

• Supervise and mentor cross-functional teams, ensuring collaboration between development, operations, and other relevant teams to design, build, and manage scalable, resilient cloud infrastructure on AWS.
• Allocate resources effectively across multiple projects, ensuring the optimal use of skills and expertise to meet project demands and deliverables.
• Foster a culture of learning and growth, encouraging continuous skill development and the adoption of best practices across the team.

Client & Stakeholder Engagement:

• Work closely with clients to understand their business requirements and translate those into technical solutions, defining project roadmaps and ensuring client satisfaction.
• Act as the main point of contact for cloud-related escalations, providing expert-level support and guidance to both clients and internal teams.
• Provide regular status updates to stakeholders, ensuring transparent communication regarding project progress, risks, and mitigation strategies.
• Promote operational best practices and focus on continuous improvement to optimize service delivery and cloud infrastructure performance.
• Stay up to date with the latest cloud technologies, trends, and tools to drive innovation and introduce cutting-edge solutions to enhance cloud service delivery.
• Continuously assess and refine processes to increase efficiency and improve overall project and service delivery outcomes

Requirements

• 8+ years of professional experience in cloud service delivery, with at least 4 years in a leadership or managerial role. Proven experience managing complex cloud environments, primarily within AWS.
• In-depth knowledge and hands-on experience within the AWS ecosystem, including experience with MAP (Migration and Modernization Acceleration Program)
• Experience in handling managed services for AWS cloud-based environments, including service monitoring, incident response, performance optimization, and ensuring service-level agreements (SLAs) are met.
• Demonstrated ability to manage and optimize ongoing cloud service operations, including proactive issue resolution and resource planning.
• Proficient in cloud-native technologies, such as Kubernetes, containers, microservices, serverless, DevSecOps, CI/CD, etc
• Proven expertise in DevOps and CI/CD tools such as Terraform, CloudFormation, Jenkins, GitLab, CircleCI, or similar. Hands-on experience with automating cloud infrastructure and promoting infrastructure as code practices.
• Prior experience in software development with Golang, Terraform, CloudFormation, Python, ideally with additional experience with Java (or any object-oriented language), React (or any front-end facing language).
• Proficient in infrastructure & operations, such as Active Directory, networking, storage management, performance tuning, capacity planning, cost optimization, and IT budgeting.
• Strong experience in leading and mentoring cross-functional teams and managing multiple projects simultaneously in an agile environment.
• Strong focus on customer satisfaction, with the ability to understand customer needs and provide actionable solutions. Proven experience in managing client relationships and handling escalations.

Preferred Qualifications

• AWS Certifications (e.g., AWS Certified Solutions Architect Professional, AWS Certified DevOps engineer professional, AWS Certified Solutions Architect Associate).
• Experience managing projects using Agile methodologies, with the ability to effectively coordinate teams, resources, and timelines. Familiarity with project management tools such as Jira, Asana, or similar.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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