Cloud Engineer, Observability Platforms

Vanguard; Town of Charlotte (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Vanguard in the United States is seeking a Cloud/Platform Engineer to design, build, and operate observability-focused cloud platforms. The role emphasizes AWS, Docker, Kubernetes, serverless, and IaC to accelerate development velocity.

Hybrid schedule: Onsite Tuesday, Wednesday, Thursday in Malvern, PA; Charlotte, NC; or Dallas, TX. Collaborate with engineering teams to promote observability best practices and ensure high availability.

Qualifications

• Bachelor's degree in CS/IT or equivalent experience.
• 3+ years in cloud or platform engineering.
• 3+ years experience with AWS services and cloud-native architectures.
• Hands-on experience with Docker and orchestration platforms such as ECS and/or Kubernetes.
• Experience with serverless architectures and modern cloud design patterns.
• Strong programming and automation skills using Python/Bash or similar languages.
• Experience with observability or monitoring platforms (logs, metrics, tracing) with tools such as Splunk, Honeycomb, OpenTelemetry or CloudWatch preferred.
• Hands-on experience with infrastructure-as-code and CI/CD practices.

Responsibilities

• Design, build, and support cloud-based observability platforms, including logging, metrics, and distributed tracing systems.
• Develop and enhance cloud-native applications using AWS services, including serverless technologies such as Lambda.
• Implement and manage containerized workloads using Docker, ECS, and Kubernetes-based orchestration.
• Automate infrastructure and operational processes using Python, Bash, or similar scripting languages.
• Partner with engineering teams to onboard applications and promote observability best practices.
• Manage and optimize SaaS and internally hosted platforms, including vendor coordination and performance tuning.
• Monitor system health, troubleshoot issues, and ensure high availability and reliability of cloud platforms.
• Develop Infrastructure-as-Code solutions to ensure consistent, scalable deployments and optimize CI/CD pipelines to accelerate development velocity while maintaining quality standards.
• Evaluate and recommend new tools and technologies to improve platform performance and efficiency.
• Provides advanced level technical support and ensures reliable operation of cloud production across multiple cloud platforms.

Skills

Cloud engineering

AWS

Docker

Kubernetes

Python scripting

Observability tooling

Education

Bachelor's degree in CS/IT or related field

Tools

ECS

Kubernetes

Docker

OpenTelemetry

Splunk

CloudWatch

Honeycomb

Job description

This opportunity follows a hybrid schedule (Required). Onsite Tuesday, Wednesday Thursday in the following locations: Malvern, PA, Charlotte, NC or Dallas, TX.

Responsibilities:

• Design, build, and support cloud-based observability platforms, including logging, metrics, and distributed tracing systems
• Develop and enhance cloud-native applications using AWS services, including serverless technologies such as Lambda
• Implement and manage containerized workloads using Docker, ECS, and Kubernetes-based orchestration
• Automate infrastructure and operational processes using Python, Bash, or similar scripting languages
• Partner with engineering teams to onboard applications and promote observability best practices
• Manage and optimize SaaS and internally hosted platforms, including vendor coordination and performance tuning
• Monitor system health, troubleshoot issues, and ensure high availability and reliability of cloud platforms
• Develop Infrastructure-as-Code solutions to ensure consistent, scalable deployments and optimize CI/CD pipelines to accelerate development velocity while maintaining quality standards
• Evaluate and recommend new tools and technologies to improve platform performance and efficiency
• Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms.

Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
• 3+ years of experience in cloud engineering, platform engineering, or related roles
• 3+ years experience with AWS services and cloud-native architectures (required)
• Hands-on experience with Docker and orchestration platforms such as ECS and/or Kubernetes (required)
• Experience with serverless architectures and modern cloud design patterns
• Strong programming and automationskills using Python, Bash, or similar languages
• Experience with observability or monitoring platforms (logs, metrics, tracing) with tools such as Splunk, Honeycomb, OpenTelemetry or CloudWatch preferred
• Hands-on Experience with infrastructure-as-code and CI/CD practices
• Strong collaboration skills and ability to work with cross-functional teams

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.