Cloud Engineer – Managed IT Services (5117)

Smxtech; Columbia (SC); Hybrid; USD 78,800 - 131,400; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement plans

Job summary

A leading cloud services company is seeking a skilled Cloud Engineer in Columbia, SC. In this hybrid role, you'll support and maintain cloud infrastructure across multiple client environments. Responsibilities include deploying cloud resources, automating tasks, and ensuring system performance. Candidates should possess a degree in IT or related fields and have 3+ years of hands-on experience with cloud platforms like AWS, Azure, or GCP. Excellent troubleshooting and communication skills are essential. Salary ranges from $78,800 to $131,400 USD.

Qualifications

• 3+ years hands-on experience supporting cloud platforms in a managed services environment.
• Strong understanding of core cloud services (compute, storage, networking, identity, security).
• Familiarity with service management tools and ITIL practices.

Responsibilities

• Deploy and configure client cloud environments (AWS, Azure, GCP).
• Automate routine operational tasks using IaC tools.
• Collaborate with internal teams to ensure cloud system reliability.

Skills

Experience supporting cloud platforms (AWS, Azure, or GCP)

Scripting languages (PowerShell, Bash, Python)

Troubleshooting

Communication skills

Infrastructure-as-Code (IaC) tools

Education

Associate’s or Bachelor’s degree in IT or Computer Science

Tools

Terraform

ServiceNow

AWS

Azure

GCP

Job description

Columbia, SC

We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple client environments, implementing, maintaining, and supporting cloud infrastructure and services. You’ll collaborate with internal teams and clients to ensure the reliability, security, and performance of cloud‑based systems, following industry standards and meeting service‑level agreements (SLAs). This is a hybrid position that may require periodic travel to customer facilities. Candidates must be within commuting distance of Columbia, SC.

Responsibilities

• Deploy, configure, and provide day‑to‑day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid).
• Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients.
• Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts.
• Automate routine operational tasks using Infrastructure‑as‑Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash).
• Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed.
• Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root‑cause analysis, and resolution documentation.
• Enforce client‑specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices.
• Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients.
• Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers.
• Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization.
• Participate in an on‑call rotation for after‑hours support as required.

Required Skills & Experience

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field; or equivalent work experience.
• 3+ years hands‑on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment.
• Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery).
• Experience with configuration, monitoring, automation, and Infrastructure‑as‑Code (Terraform, ARM, CloudFormation, etc.).
• Proficient in scripting languages (e.g., PowerShell, Bash, Python).
• Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices.
• Excellent troubleshooting, communication, and documentation skills.
• Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects.

Desired Skills & Experience

• Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus.
• Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls.
• Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI).
• Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable.
• Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous.

Salary

$78,800 - $131,400 USD

Benefits

Health insurance, paid leave, and retirement plans are among the key components of SMX's robust benefits package.

EEO Statement

SMX is an Equal Opportunity Employer, including disabilities and veterans. Applicants and employees are considered for positions and evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, familial status, or any other legally protected status. We encourage all qualified individuals to apply for employment and provide reasonable accommodation in accordance with the Americans with Disabilities Act and applicable state and local law.

Application Deadline

5‑2‑2026