Cloud Engineer: AWS + Prometheus, Metrics-Driven

MGM; Norfolk (VA); On-site; USD 73,000 - 103,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible policy

Job summary

MGM is seeking a Cloud Engineer to join our Norfolk, VA team. The role comes with real responsibility and a path for growth in a culture that emphasizes mentorship and practical benefits.

You will work on Emotional Intelligence guardrails, Prometheus-pattern improvements, and AWS-based initiatives in a remote-friendly environment. The Norfolk team interviews on a rolling basis, with fair pay and ongoing support.

Qualifications

• Experience supporting cross-functional teams in a mid-level capacity.
• Hands-on Prometheus experience that survives a whiteboard interview.
• Working knowledge of AWS alongside transferable Microsoft Azure chops.
• Ability to document clearly and promptly to keep work fresh and accessible.

Responsibilities

• Build Emotional Intelligence self-service tools so Norfolk teams stop filing tickets for everything.
• Question the plainspoken Prometheus pattern everyone copied and propose something cleaner.
• Translate technology compliance rules into Empathy guardrails baked into the build.
• Land Emotional Intelligence performance wins MGM can measure in VA retention numbers.
• Investigate, diagnose, and fix bugs reported by users and monitoring tools.
• Drive adoption of best practices in testing, security, and observability.

Skills

AWS depth

Prometheus knowledge

Documentation discipline

Cross-functional collaboration

Tools

Prometheus

AWS

Azure

Job description

MGM is seeking a Cloud Engineer to join our Norfolk, VA team. The role comes with real responsibility and a path for growth in a culture that emphasizes mentorship and practical benefits.

You will work on Emotional Intelligence guardrails, Prometheus-pattern improvements, and AWS-based initiatives in a remote-friendly environment. The Norfolk team interviews on a rolling basis, with fair pay and ongoing support.