Cloud Engineer

MGM; Norfolk (VA); On-site; USD 73,000 - 103,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible policy

Job summary

MGM is seeking a Cloud Engineer to join our Norfolk, VA team. The role comes with real responsibility and a path for growth in a culture that emphasizes mentorship and practical benefits.

You will work on Emotional Intelligence guardrails, Prometheus-pattern improvements, and AWS-based initiatives in a remote-friendly environment. The Norfolk team interviews on a rolling basis, with fair pay and ongoing support.

Qualifications

• Experience supporting cross-functional teams in a mid-level capacity.
• Hands-on Prometheus experience that survives a whiteboard interview.
• Working knowledge of AWS alongside transferable Microsoft Azure chops.
• Ability to document clearly and promptly to keep work fresh and accessible.

Responsibilities

• Build Emotional Intelligence self-service tools so Norfolk teams stop filing tickets for everything.
• Question the plainspoken Prometheus pattern everyone copied and propose something cleaner.
• Translate technology compliance rules into Empathy guardrails baked into the build.
• Land Emotional Intelligence performance wins MGM can measure in VA retention numbers.
• Investigate, diagnose, and fix bugs reported by users and monitoring tools.
• Drive adoption of best practices in testing, security, and observability.

Skills

AWS depth

Prometheus knowledge

Documentation discipline

Cross-functional collaboration

Tools

Prometheus

AWS

Azure

Job description

The Cloud Engineer we're hiring will inherit a technology codebase with good bones and a few skeletons; MGM is honest about both. We pair a $73,000 - $103,000 salary with real responsibility, so the Cloud Engineer you become here grows faster than the title suggests.

Key Responsibilities

• Build Emotional Intelligence self-service tools so Norfolk teams stop filing tickets for everything
• Question the plainspoken Prometheus pattern everyone copied and propose something cleaner
• Translate technology compliance rules into Empathy guardrails baked into the build
• Land Emotional Intelligence performance wins MGM can measure in VA retention numbers
• Investigate, diagnose, and fix bugs reported by users and monitoring tools
• Drive adoption of best practices in testing, security, and observability

What You'll Bring

• The discipline to document while it's fresh, not after it's forgotten
• Experience supporting cross-functional teams in a mid-level capacity
• Equal parts AWS depth and Prometheus curiosity
• Hands-on Prometheus experience that survives a whiteboard interview
• Hands-on command of Empathy, with Microsoft Azure as a close second
• Working knowledge of AWS alongside transferable Microsoft Azure chops
• Comfort being accountable for a people-first outcome in a remote role

As a metrics-driven leader in technology, MGM draws top talent to its Norfolk, VA headquarters. We pair junior and senior folks on purpose so Emotional Intelligence knowledge stops hoarding in one head.

We trade fair $73,000 - $103,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

The team in Norfolk is interviewing on a rolling basis, so early applicants get noticed first.