Cloud Engineer, Automation (Remote Ontario)

Remote; San Francisco (CA); Remote; USD 140,000 - 180,000; Full time

Benefits offered by this job

Remote Work Environment

Flexible Time Away From Work Policy –

Competitive Salary and Health/Medical

RRSP/TFSA/401K Employee Contribution

Life and Disability

Employee Assistance Program

FHIR Study Program and Skillsoft Learn

Super HAPI Fun Club

Job summary

Smile Digital Health is seeking a seasoned Cloud Engineer to own build and release engineering, consolidate CI/CD pipelines in Azure DevOps, and implement GitOps-based delivery across Azure services and Kubernetes. The role emphasizes automation, security, and scalable infrastructure.

You will automate backup, disaster recovery, cost optimization, and platform governance, while collaborating with development and operations teams to close automation gaps and improve reliability.

Qualifications

• 6+ years of hands-on cloud engineering, DevOps and/or platform engineering experience.
• Post-secondary education in Computer Science, Engineering, or equivalent.
• Practical knowledge of Terraform, Helm, Azure DevOps pipelines, and GitOps delivery (Argo CD or Flux).
• Strong Terraform skills with modular design and state management.
• Expertise in Helm, Kubernetes, AKS, and Azure services (AKS, Key Vault, Storage, Azure SQL, PostgreSQL).
• Experience with observability as code and cost optimization in Azure, plus disaster recovery.
• Hands-on with Kafka operations and production-grade automation tooling.
• Certifications in Terraform, Azure, CKAD/CKA assets are a plus.

Responsibilities

• Own build and release engineering by reviewing repos and CI/CD, consolidating YAML into reusable templates with quality gates.
• Automate cross-functional tasks with scheduled, auditable automation for patching, rotation, scaling, and reporting.
• Implement GitOps-based continuous delivery with drift detection and rollback.
• Automate environments end to end across Azure services and applications.
• Automate backup, restore and failover with measured RTO/RPO and DR drills.
• Harden and upgrade Helm charts and manage Terraform modules and state boundaries.
• Run in-cluster services via Helm, ensure availability with proper probes, replicas, and autoscaling.
• Maintain Terraform configurations and automate guardrails and policy-as-code.
• Build agent images and dashboards as code; document automations for operations teams.
• Contribute to AI enablement in the platform team and identify automation gaps to close.

Skills

Cloud engineering

DevOps

Platform engineering

Python

Bash

Automation

Kafka operations

Cost optimization

Observability concepts

Education

Bachelor's in Computer Science or Engineering

Tools

Terraform

Helm

Azure DevOps

Argo CD

Flux

Kubernetes

AKS

Azure Monitor

Grafana

Prometheus

OpenTelemetry

HDInsight

Confluent

MSK

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Responsibilities:

• Own build and release engineering by reviewing the current repositories and CI setup, then consolidate duplicated Azure DevOps pipeline YAML onto shared reusable templates with change detection and automated quality gates.

• Identify and eliminate manual efforts for cross-functional teams and replace them with scheduled, auditable automation. For example, automating patching, certificate and secret rotation, environment scaling, and recurring reports.

• Implement GitOps-based continuous delivery - declarative, Git-driven deployments with automated reconciliation, drift detection and rollback.

• Automate line-of-business environments end to end, provisioned and torn down on demand across every Azure service and application involved.

• Automate business continuity and disaster recovery through backup validation, restore and failover, recurring DR drills, and measured RTO and RPO.

• Ensure Helm and Terraform are easy to upgrade by charting reuse and configuration validation, versioned modules, and state boundaries that limit how far an upgrade reaches.

• Run in-cluster platform services deployed through Helm, harden workloads for availability and capacity: health probes, replica counts, and right-sized requests, limits and autoscaling.

• Ensure that the Terraform configuration is regularly maintained.

• Build and maintain Build Agent images for streamlining tooling available for the builds.

• Automate the guardrails such as policy-as-code, security and IaC scanning in the pipeline, and alerts and dashboards defined as code.

• Implement AI-assisted engineering in the platform team’s day-to-day work.

• Contribute to the department’s AI enablement, package knowledge into reusable skills and runbooks in the shared skill library.

• Work with the development and operations teams to find automation gaps, prioritize them, and close them.

• Troubleshoot production and staging issues and document what you automate so others can operate it.

Requirements:

• 6+ years of hands-on cloud engineering, DevOps and/or platform engineering experience, including at least 1-2+ years with infrastructure as code and CI/CD automation on Microsoft Azure in production.

• Post-secondary education in Computer Science, Engineering, or similar and/or equivalent work experience.

• Practical in-depth knowledge and expertise in Terraform, Helm and Azure DevOps pipelines, and GitOps delivery (Argo CD or Flux).

• Strong Terraform skills including, but not limited to, experience with module design, provider version management, state management and refactoring.

• Expertise in Helm chart authoring and refactoring, including recent experience with Kubernetes and AKS.

• Demonstrated knowledge across Azure (AKS, Key Vault, Storage, Azure SQL, PostgreSQL, networking, identity) and observability as code (Azure Monitor and/or Grafana, Prometheus, OpenTelemetry).

• Hands-on experience automating backup, restore and failover with measured RTO and RPO.

• Hands-on experience with agentic coding tools (Claude Code or equivalent), keeping confidential data out of them and reviewing what they produce.

• Hands-on experience running, hardening and right-sizing production workloads on Kubernetes.

• Hands-on Kafka operations: topic and partition design, consumer group sizing, and throughput and latency trade-offs. Experience migrating between Kafka platforms (HDInsight, Confluent, MSK or self-managed) is a strong asset.

• Strong Python and Bash skills, able to build maintainable tooling, not glue scripts.

• A demonstrable record of replacing manual processes with automation.

• FinOps practice and Azure Cost Management, an asset.

• Regulated environment experience (healthcare, PHI), an asset.

• Certifications: HashiCorp Terraform Associate; Microsoft AZ-104, AZ-400, AZ-305; CKA or CKAD, an asset.

• Observability as code with Azure Monitor, Grafana, Prometheus, or OpenTelemetry; Azure cost optimization, an asset.

Benefits:

• Remote Work Environment

• Flexible Time Away From Work Policy including PTO, Personal and Sick Days

• Competitive Salary and Health/Medical Benefits

• RRSP/TFSA/401K Employee Contribution

• Life and Disability

• Employee Assistance Program

• FHIR Study Program and Skillsoft Learning

• Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.

We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.