Cloud DevOps Engineer II - Automation & Scalable SaaS

Ebsco-Information-Services; Ipswich (MA); Hybrid; USD 72,925 - 104,180; Full time

Job summary

EBSCO Information Services seeks a DevOps Engineer II to support the FOLIO Operations team, building resilient, scalable cloud infrastructure for a multi-tenant SaaS platform. You will enhance automation, manage AWS services, and participate in on-call rotations to ensure high availability.

The role requires US citizenship and the ability to obtain a government security clearance, with experience in Java/Groovy, Docker, CI/CD, and Jenkins. Hybrid work in Massachusetts is offered.

Qualifications

• U.S. Citizenship required and willingness to obtain a government security clearance.
• 2+ years of AWS operations experience including ECS, S3, PostgreSQL, Lambda, and automation development.
• Strong Docker, CI/CD, and Jenkins experience.
• Experience with microservices and serverless architectures.
• Willingness to work during normal business hours (8-5) in US Eastern time zone.
• Experience with Atlassian tools (JIRA, JSM).
• Strong communication, analytical, and troubleshooting skills.
• Proven ability to manage and support multiple products simultaneously (2–3 systems preferred).

Responsibilities

• Support and maintain highly scalable production systems across multiple products (FOLIO, LOCATE, MetaDB) in a dynamic environment.
• Monitor, troubleshoot, and resolve production issues with a focus on reliability and performance.
• Develop and enhance automation to streamline operational processes using Java, Groovy, and scripting.
• Manage and optimize cloud infrastructure using AWS services (CloudFormation, ECS, S3, PostgreSQL, Route53, CloudFront, Load Balancers, Lambda).
• Contribute to CI/CD pipelines and deployment workflows using Jenkins and related tooling.
• Participate in on-call rotations to ensure system availability and incident response.
• Collaborate with cross-functional teams to support customer environments at scale.
• Assist in managing API gateway and authentication layers (Kong, Keycloak).
• Identify opportunities to improve operational efficiency using AI and automation techniques.

Skills

AWS operations

Docker

CI/CD pipelines

Java

Groovy

Scripting

Microservices

Serverless architectures

Jenkins

Security clearance eligibility

Tools

Jenkins

CloudFormation

ECS

S3

PostgreSQL

Route53

CloudFront

Kong API Gateway

Keycloak

Docker

JIRA

Job description

EBSCO Information Services seeks a DevOps Engineer II to support the FOLIO Operations team, building resilient, scalable cloud infrastructure for a multi-tenant SaaS platform. You will enhance automation, manage AWS services, and participate in on-call rotations to ensure high availability.

The role requires US citizenship and the ability to obtain a government security clearance, with experience in Java/Groovy, Docker, CI/CD, and Jenkins. Hybrid work in Massachusetts is offered.