Cloud Camp - Guest Room Attendant, 1st Shift Housekeeping ($18.00 /hr.)

Broadmoor Hotel, Inc.; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious resort as a Guest Room Attendant, where you'll ensure exceptional service and cleanliness in guest cabins. This role is vital in maintaining the Broadmoor's five-star reputation. Ideal candidates are energetic, team-oriented, and possess strong communication skills. Opportunities for career development are available.

Benefits

Career Development

Qualifications

• 1-2 years related experience or training preferred.
• Valid U.S. Driver’s License preferred.

Responsibilities

• Maintain guest cabins and areas for a five-star experience.
• Perform cleaning duties including vacuuming, sweeping, and restocking supplies.
• Assist with guest requests and uphold Broadmoor policies.

Skills

Communication

Teamwork

Education

High School Diploma or GED

Job description

Job Description

Posted Friday, May 16, 2025 at 6:00 AM | Expires Tuesday, June 17, 2025 at 5:59 AM

Job Title: Cloud Camp - Guest Room Attendant, 1st Shift Housekeeping

Pay Rate: $18.00 per hour.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Cloud Camp Team, this position will assist with the upkeep and maintenance of up to fifteen guest cabins and guest areas. This role is critical to ensuring our guests have a five-star experience allowing them to relax and enjoy all that our Cloud Camp has to offer.

Summary: Coordinate all aspects and requirements of guests staying at The Ranch at Emerald Valley by performing the following duties:

• Vacuum all carpeted areas.
• Sweep and wash all hard floor surfaces.
• Report maintenance problems.
• Turn in lost and found items properly.
• Communicate guest room status of every cabin cleaned.
• Rearrange furniture in cabins as directed.
• Replace all cabin glassware.
• Scrub all bathroom fixtures and floor with appropriate solution.
• Replace all soiled towels.
• Replenish cabin supplies as needed.
• Strip and make beds on a daily basis.
• Replenish/stock daily buckets for cabin housekeeping services as needed.
• Assist with delivering ice/amenities to guest rooms.
• Clean, stock and organize storage and public areas as needed.
• Clean mirrors and windows.
• Order supplies for area of responsibility.
• Perform major housecleaning annually.
• Perform turndown duties as assigned.
• Assist with checking and restocking towels at hot tubs.
• Sweep around hot tubs, gazebo, walk-ways, patios and decks.
• Take trash, soiled linen and used dishware to its proper areas.
• Assist with loading and unloading supplies/linen from the delivery truck
• Deliver and remove special request items to cabins for newly arriving guests or departing guests- i.e.
• Assist Housekeeping Supervisor, Ranch Manager, Ranch Hands and guests as needed throughout the shift
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• All other duties as assigned and help with any other duties at Cloud Camp as needed and necessary.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or General Education Degree (GED) one to two years related experience and/or training; or equivalent combination of education and experience. Previous experience in a high-quality restaurant environment a plus.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
• Valid U.S. Driver’s License preferred in order to assist with any parking related duties
• Any employee driving a Broadmoor vehicle must be 18 years or older

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.