Cloud Administrator

Ardalyst; United States; Remote; USD 70,000 - 75,000; Full time

Job summary

A leading company in cybersecurity solutions is seeking a Cloud Administrator to enhance their Customer Success Team. This remote role involves M365 and Azure management, focusing on security and compliance. Ideal candidates will have strong M365 administration skills and a passion for problem-solving. Join a collaborative environment that values diversity and encourages growth.

Benefits

Paid Time Off (PTO)

401(k) Retirement Plan

Health, Dental, Vision and Life insurance

Flexible Hours

Qualifications

• Demonstrated M365 Administration experience required.
• Strong analytical and problem-solving skills needed.
• Familiarity with Agile Scrum Processes is a plus.

Responsibilities

• Maintain security and reliability of Exchange Online and M365 systems.
• Support M365 security and compliance management.
• Work closely with sales and engineering teams to solve issues.

Skills

M365 Administration

PowerShell

User Account Management

Problem Solving

Customer Communication

Tools

Intune

Azure

Job description

Specifications

Job Title: Cloud Administrator - Remote

Department: Customer Success Team

Job Type: Full-Time / Remote

Salary: $70,000-$75,000

Reports To: Deployment Lead

Company Introduction

Ardalyst’s primary goal is to deliver cybersecurity and digital transformation solutions that help our clients protect their business and expand their competitive edge. We have a passion for the work we do. In fact, Ardalyst is a combination of the words ardent and catalyst, as we are passionate change agents looking to make our industry smarter and more capable. By challenging common wisdom, sharing best practices, and looking at problems differently, the Ardalyst team helps educate public and private institutions on how best to mature workforces, processes, and technologies to thrive and succeed in a rapidly changing environment.

Job Description

We are seeking a Cloud Administrator to add to our dynamic team. In this role, you will be part of the team responsible for the implementation and deployment of M365 and Azure tenant configurations, endpoint enrollment and monitoring customer environments. You will be able to showcase your M365 administration and Azure skills utilizing Entra ID, Microsoft Intune, Purview, License Management and PowerShell scripting.

Fit for the Culture

Speak your mind – Collaboration is at the heart of everything we do and our belief in diversity of people supports our goal for diversity in thought. Ardalysts (that’s just what we call ourselves) come ready to contribute and find solutions.

Get it done, remotely – We always trust you to work where you want, when you want, because the goals you meet matter more than the location of your seat.

Focus On Your Strengths – We invest in understanding the strengths and weaknesses of each employee so that you can shine at what YOU do best.

See Yourself Grow – Ardalysts have cited being encouraged to take educated risk, kick-start progress, and advance their skills as one of their favorite things about working at Ardalyst and we’re determined to keep it that way.

Duties/Responsibilities

• Maintain security and reliability of Exchange Online and M365 systems and services.
• Support our M365 security and compliance management.
• Assist in the design and delivery of Microsoft solutions to meet business needs and objectives.
• Deploy Microsoft configuration baselines
• Deploy security configuration baselines.
• Work closely with sales, developers and engineering team members to solve issues and provide sustainable solutions.
• Utilize Scrum methodologies to assign and delegate tasks to ensure that the team’s work aligns with priorities ensuring that the team is fully deployed and not idle.

Required Skills/Abilities

• Demonstrated M365 Administration experience in Entra ID, user account management, conditional access policies, MFA and self-service password reset, privileged identity management, Purview, and Office 365.
• Familiarity with Entra ID Connect and Hybrid Environment Management.
• Knowledge of Intune/Endpoint Manager device enrollment (mobile and desktop), device configuration and compliance policies and update rings.
• Strong familiarity with automation and scripting using PowerShell.
• Ability to deploy the Microsoft Defender suite of tools.
• Experience working on a support desk; creating, updating, and closing tickets, maintaining Service Level Targets/Agreements, strong customer communication skills and a strong sense of urgency to solve customer problems.
• Ability to manage OneDrive, SharePoint Online, Teams, and Office 365 Applications.

It’s a bonus if you:

• Have experience using BitTitan’s MigrationWiz, AvePoint or similar tool to perform Email/OneDrive/SharePoint/Teams migrations.
• Have experience taking in requirements and deploying virtual Infrastructure in Microsoft Azure.
• Are familiar with Dynamics 365 CRM or other ITSM Systems.
• Have experience with Cybersecurity Maturity Model Certification (CMMC) framework and/or NIST 800-171.

Qualifications

• Strong analytical skills, critical thinking skills and problem-solving skills.
• Must possess strong verbal, documentation and writing skills.
• Familiarity with Agile Scrum Processes.
• Ability to work project tasks to completion with little to no supervision.
• Self-motivated, highly organized and detail oriented with the ability to work independently, prioritize and multi-task.

Benefits

• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan
• Health, Dental, Vision and Life insurance
• Short Term and Long-Term Disability insurance
• Monetary assistance with training and certifications
• Flexible Hours

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Disclaimer

Ardalyst Federal, LLC is an EOE that empowers employees, no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to meet and exceed customer expectations and thrive in a collaborative and dynamic work environment.